Retail Assistant - WHSmith

Moto Hospitality; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Retail Assistant, where your enthusiasm and commitment to exceptional customer service will shine. In this role, you will engage with customers, manage stock, and ensure a clean and welcoming environment. With a competitive hourly rate and numerous perks, including an annual bonus and generous discounts, this position offers a fantastic opportunity for personal and professional growth. Whether you're starting your career or looking for a change, this role is perfect for those eager to contribute to an exciting team in a dynamic environment.

Benefits

Annual bonus scheme

Colleague discount up to 60%

Enhanced benefits

Funded qualifications

Weekly Pay

Qualifications

• Enthusiasm for customer service and teamwork.
• Ability to handle cash and operate tills.

Responsibilities

• Serve customers in a timely manner.
• Maintain stock levels and cleanliness.
• Handle customer enquiries effectively.

Skills

Customer Service

Cash Handling

Stock Management

Job description

Retail Assistant - £12.25ph

Address: Port of Dover Services, Terminal 3, Eastern Docks, Dover CT16 1JA

Joining Moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re just looking for enthusiastic people to be part of our amazing team, delivering WHSmith’s handy range of travel essentials and exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills; we’ll teach you everything you need to know.

What we offer our Retail Assistants:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more… so nothing has to COSTA fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Retail Assistant:

• Serving customers in a timely manner
• Receiving deliveries and stock replenishment
• Providing exceptional customer service
• Maintaining stock levels by replenishing displays and fridges
• Handling customer enquiries
• Operating tills and handling cash
• Maintaining standards around product quality and cleanliness

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Similar roles might include team member, retail assistant, general or customer service assistant. You might even be looking for a career change as a carer, cleaner, or warehouse assistant. We’d love to hear from you!

Hourly rates of pay may differ for under 18’s.

• Please note internally this role is called Customer Service Assistant.
• Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period).

Where our customer’s journey pauses, yours just begins.

Apply today