Retail Assistant - WHSmith

Moto Hospitality; Carlisle; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player in the hospitality sector is seeking enthusiastic individuals to join their team as Retail Assistants. This role offers a fantastic opportunity to provide exceptional customer service while learning on the job. With a competitive hourly wage and the potential for bonuses, this position is perfect for those looking to make a difference in the customer experience at motorway service areas. The company values development and offers various benefits, ensuring a rewarding work environment. If you are eager to be part of a dynamic team, apply today!

Benefits

Up to 60% colleague discount

Annual bonus scheme

Enhanced benefits including pension

Funded qualifications

Weekly Pay

Qualifications

• Enthusiastic attitude and willingness to learn.
• No prior experience required; training provided.

Responsibilities

• Serve customers in a timely manner.
• Maintain stock levels and cleanliness.
• Handle customer inquiries and operate tills.

Job description

£12.25 per hour - part time

Address: Southwaite Services, M6, Broadfield Road, Carlisle CA4 0NT

Joining moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re just looking for enthusiastic people to be part of our amazing team, delivering WHSmith’s handy range of travel essentials and exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills, we’ll teach you everything you need to know.

What we offer our Retail Assistants:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Retail Assistant:

• Serving customers in a timely manner
• Receiving deliveries and stock replenishment
• Providing exceptional customer service
• Maintaining stock levels by replenishing displays and fridges
• Handling customer enquiries
• Operating tills and handling cash
• Maintaining standards around product quality and cleanliness

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Similar roles might include team member, retail assistant, general or customer service assistant. You might even be looking for a career change as a carer, cleaner, or warehouse assistant. We’d love to hear from you!

Hourly rates of pay may differ for under 18’s.

• Please note internally this role is called Customer Service Assistant.
• Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period).

Where our customer’s journey pauses, yours just begins.

Apply today

INDHP