Retail Assistant - WHSmith

Moto; Bristol; Sur place; GBP 17 000 - 19 000; Plein temps

Avantages offerts par ce poste

Discretionary bonus

Staff discount

Sick pay

Life assurance

Development opportunities

Weekly pay

Résumé du poste

Moto is seeking a friendly Retail Assistant to join our team at Severn View Services, Junction 1, Bristol. You will greet customers, handle orders, replenish displays, and help maintain a clean, inviting store that delivers a memorable shopping experience.

Shifts run between 5.30am and 11pm on a mix of weekdays and weekends. We offer weekly pay, discretionary bonus potential, generous staff discounts, enhanced benefits, and funded qualifications to support your development and career progression.

Responsabilités

• Greet customers with a warm and friendly welcome
• Process orders and requests in a timely and efficient manner
• Deliver brand standards to a high level of customer service
• Resolve challenges and enquiries with a customer-centric mindset
• Receive deliveries and replenish displays to ensure product availability
• Keep workspace and store clean, tidy and welcoming
• Supervise adult gaming areas
• Work with colleagues to promote teamwork and a positive store culture
• Leave customers with a memorable shopping experience they want to repeat
• Prepare the store for the following day’s trade

Description du poste

Retail Assistant - £12.90ph

Shifts: Vary between 5.30am to 11pm, mixture of weekdays and weekends required

Address: Severn View Services, M48, Junction 1, Bristol BS35 4BH

Are you ready to be our next WHSmith Retail Assistant?

What we offer our Retail Assistants:

• Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
• Up to 55% colleague discount across our franchise partner brands
• Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance
• Fantastic development opportunities including funded qualifications
• Weekly Pay

What you’ll be doing as a Retail Assistant:

• Greeting customers with a warm and friendly welcome
• Processing orders and requests in a timely and efficient manner
• Delivering our brand standards to a level our customers have come to expect
• Resolving challenges and enquiries with a customer centric mindset
• Receiving deliveries and replenishing displays to provide maximum product availability
• Ensuring your workspace and store is kept clean, tidy and welcoming
• Maintaining supervision of our adult gaming areas
• Working with colleagues to deliver a culture of togetherness and teamwork
• Leaving our customers with a memorable experience worth coming back for
• Helping prepare the store, ready for the following days trade

What we’re looking for in you:

We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.

What we value:

We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.

Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!

We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.

Disclaimers:

*Hourly rates of pay may differ for under 18’s

*Please note this role internally is known as Customer Service Assistant

*Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.

INDLP