Retail Assistant - WHSmith

Moto; Birmingham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading company in motorway services is seeking enthusiastic individuals to join their team as Retail Assistants. This role involves delivering exceptional customer service and maintaining stock levels in a vibrant environment. With no prior experience required, this is a great opportunity for those looking for a career change or a new challenge.

Benefits

Up to £440 annual bonus scheme

Up to 60% colleague discount

Enhanced benefits including pension and sick pay

Fabulous development opportunities

Weekly Pay

Qualifications

• Enthusiastic individuals looking for a customer service role.
• No prior experience required as training will be provided.

Responsibilities

• Serving customers in a timely manner.
• Receiving deliveries and maintaining stock levels.
• Handling customer enquiries and operating tills.

Job description

£12.25 per hour - 7 Hours per week

Address: Frankley Services, M5 between Junction 3 and 4, Illey Ln, Birmingham, B32 4AR

Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering WHSmith’s handy range travel essentials and exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills, we’ll teach you everything you need to know.

What we offer our Retail Assistants:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Retail Assistant:

• Serving customers in a timely manner
• Receiving deliveries and stock replenishment
• Providing exceptional customer service

• Maintaining stock levels by replenishing displays and fridges

• Handling customer enquiries
• Operating tills and handling cash
• Maintaining standards around product quality and cleanliness

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Similar roles might include team member, retail assistant, general or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!

Hourly rates of pay may differ for under 18’s

*Please note internally this role is called Customer Service Assistant.

*Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period)

Where our customer’s journey pauses, yours just begins.

Apply today