Retail Assistant - WHSmith

Moto; Bicester; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their team as Retail Assistants. This role offers a fantastic opportunity to provide exceptional customer service while learning on the job. You will be responsible for serving customers, managing stock levels, and maintaining high standards of cleanliness and product quality. With a competitive hourly rate, weekly pay, and generous employee discounts with various brands, this position promises not only a rewarding experience but also the chance to grow within a supportive environment. If you’re looking for a dynamic role in a fast-paced setting, this is the perfect opportunity for you!

Benefits

Annual Bonus Scheme

Colleague Discounts

Pension

Sick Pay

Maternity Leave

Paternity Leave

Life Assurance

Funded Qualifications

Weekly Pay

Qualifications

• Enthusiastic individuals ready to learn and provide excellent service.
• No prior experience required; training will be provided.

Responsibilities

• Serve customers promptly and efficiently.
• Maintain stock levels and ensure product quality.

Skills

Customer Service

Cash Handling

Stock Management

Job description

Retail Assistant - £12.25ph

Address: Cherwell Valley Services, M40 Junction 10, Northampton Road, Ardley, Bicester OX27 7RD

Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering WHSmith’s handy range travel essentials and exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills, we’ll teach you everything you need to know.

What we offer our Retail Assistants:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Retail Assistant:

• Serving customers in a timely manner
• Receiving deliveries and stock replenishment
• Providing exceptional customer service

• Maintaining stock levels by replenishing displays and fridges

• Handling customer enquiries
• Operating tills and handling cash
• Maintaining standards around product quality and cleanliness

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Similar roles might include team member, retail assistant, general or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!

Hourly rates of pay may differ for under 18’s

*Please note internally this role is called Customer Service Assistant.

*Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period)

Where our customer’s journey pauses, yours just begins.

Apply today