Retail Assistant – Tewkesbury 6588

First Base Employment; Tewkesbury; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A recruitment agency is seeking a Retail Assistant to support the operations of charity retail shops in Tewkesbury. You will open and close shops, supervise volunteers, and ensure excellent customer service. Ideal candidates have retail experience and strong communication skills. This part-time role offers flexible hours and a wage of £12.21 per hour.

Qualifications

• Retail or customer service experience, ideally in a charity or multi-site setting.
• Strong organisational and communication skills.
• Ability to lead, motivate, and support volunteers.

Responsibilities

• Support the day-to-day running of charity retail shops.
• Open and close the shop, act as a key holder.
• Supervise and support volunteers to ensure service standards.

Skills

Retail or customer service experience

Strong organisational and communication skills

Ability to lead and support volunteers

Flexible and proactive

Confident with IT and retail systems

Job description

Retail Assistant6588

Location: Tewkesbury
(Must be flexible to get to other locations)

Hours: Part-Time– Flexible, Multi-Site Working

Salary: £12.21 Per Hour

Key Responsibilities of a Retail Associate:

• Support the day-to-day running of charity retail shops within a cluster group, occasionally covering a shop independently.
• Open and close the shop, act as a key holder, and maintain a clean and safe environment.
• Supervise and support volunteers, ensuring consistent service standards.
• Manage stock, pricing, and visual merchandising to maximise sales.
• Promote Gift Aid and fundraising initiatives.
• Handle cash, banking, and use systems for stock and sales reporting.
• Ensure compliance with Health & Safety and company policies.
• Provide excellent customer service and resolve queries or complaints.
• Work flexibly across different shop locations, covering absences and peak trading periods.

Key Skills of a Retail Associate:

• Retail or customer service experience, ideally in a charity or multi-site setting.
• Strong organisational and communication skills.
• Ability to lead, motivate, and support volunteers.
• Flexible, proactive, and able to work independently when needed.
• Confident with IT and retail systems.

If you are interested in applying for this Retail Associate position, please email your CV to [e-mail] or call Zee Powell on 01453 755330.

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First Base Employment is acting as an employment agency for this vacancy. We work with employers across the Commercial, Industrial, and Engineering sectors.