Retail Assistant Store Manager (Wellingborough)

Northampton Business Directory; Wellingborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Retail Assistant Store Manager to enhance store operations and customer engagement. In this dynamic role, you will support the Store Manager in coaching your team, overseeing daily tasks, and ensuring exceptional customer experiences. Your leadership will be pivotal in achieving sales targets and enhancing store performance. If you are passionate about retail and eager to make a significant impact, this opportunity is perfect for you.

Qualifications

• Experience in retail management or assistant roles.
• Strong leadership and coaching abilities.

Responsibilities

• Support the Store Manager in daily operations and team management.
• Deliver exceptional customer service and drive sales performance.

Skills

Team Management

Customer Service

Sales Performance

Problem Solving

Education

High School Diploma

Retail Management Certification

Job description

Job Description

As a Retail Assistant Store Manager at Three UK, you will play a pivotal role in supporting the Store Manager with retail operations and ensuring the success of your store. You will be instrumental in driving store performance as well as being a role model for the team to deliver an exceptional customer experience.

Key Responsibilities:

• Team Management Support:Coach and develop your team, in the absence of the Store Manager, equipping them with the skills and knowledge to achieve outstanding performance and exceed sales targets.
• Store Operations Support: Oversee daily operational tasks to ensure the store runs seamlessly, maintaining high efficiency and effectiveness standards.
• Customer Engagement:Deliver outstanding customer service to our customers and set a high standard by leading through example.
• Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services.
• Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals.
• Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly.