Retail Assistant Store Manager

PUMA Gruppe; Livingston; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading sportswear company is seeking a Retail Assistant Store Manager in Livingston. You will work closely with the Store Manager to achieve sales and service goals, ensuring an exceptional customer experience. Ideal candidates will have management experience in retail and strong communication skills. The position offers a full-time contract and focuses on recruitment and team development.

Qualifications

• Proven management experience in a retail environment, preferably in apparel/footwear.
• Strong organizational and time management skills.
• Ability to present information to large groups.

Responsibilities

• Ensure high standards of customer experience.
• Assist in recruitment and training of the team.
• Analyze customer profiles and competitive information.

Skills

Management experience

Customer service orientation

Commercial acumen

Recruiting skills

Strong communication skills

PC-literacy

Tools

MS Office

Job description

Retail Assistant Store Manager page is loaded

Retail Assistant Store Manager

Apply locations Livingston Outlet time type Full time posted on Posted Yesterday time left to apply End Date: August 18, 2025 (11 days left to apply) job requisition id R36943

YOUR MISSION

• Ensure together with the Store Manager that the Store consistently achieves or even exceeds sales, KPIs and profitability goals through the effective use of short and long-term planning, expense control, sales and service
• Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Assume responsibility for accurately processing sales, exchange, refund transactions and discounts at the cash desk while ensuring the adherence of Discount Policy & Procedures
• Assist the Store Manager in the recruitment, training, development and succession as well as in preparing and administering performance appraisals of the team
• Analyze customer profiles, buying trends and competitive information to drive business together with the Store Manager
• Assume responsibility for Loss Prevention and operational compliance within the Store; Manage, achieve and try to exceed all Inventory and Shrink goals; Oversee and manage physical inventory counts
• Assist the Store Manager in communicating, managing and executing all Marketing driven initiatives and events within budget and according to all Policies & Procedures

YOUR TALENT

• Proven management experience in a focused, customer service-oriented retail environment (preferably Apparel/Footwear)
• Passion for PUMA Brand
• Commercial and financial acumen
• Customer oriented, reliable and friendly personality
• Recruiting and team development skills
• Strong interpersonal, communication and (self) motivational skills
• Strong organizational and time management skills
• Ability to present information to large groups
• Interest in innovation and change
• PC-literacy, general MS-Office knowledge including the use of Outlook, Excel, PowerPoint, Word and Internet
• On and Offsite trainings
• Developmental position for high performing Supervisors to continue increasing their skillset in order to become a Store Manager

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

About Us

At PUMA, we are in constant pursuit of faster. That extends beyond our support of the fastest athletes in the world. We also work to be fast in how we adapt to and connect with the constantly changing world around us. Through innovative design, iconic footwear and apparel, and authentic partnerships, we aim to always push what’s next in both sport and culture .

PUMA supports over 22,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.