Retail Assistant - Optical Stylist (10 hour contract)

Iolla; Cambridge; On-site; Part time

Job summary

A leading eyewear retailer is seeking a Retail Assistant - Optical Stylist for their new showroom in Cambridge. The role involves delivering exceptional customer service, assisting with optical needs, and promoting the brand within the community. Join a passionate team dedicated to helping customers look and feel great in their eyewear.

Benefits

Real living wage - £12.60 per hour

Excellent training and development opportunities

Employee Assistance programme

Complimentary eyewear

Generous friends and family discount

Qualifications

• At least 1 year of retail/customer service or optical retail experience.
• Passion for fashion and helping customers look great.

Responsibilities

• Provide outstanding customer experience and tailored eyewear solutions.
• Support showroom operations and maintain brand standards.
• Drive brand awareness through community engagement.

Skills

Customer Service

Retail Experience

Relationship Building

Fashion Awareness

Job description

Retail Assistant - Optical Stylist (10 hour contract)

Join to apply for the Retail Assistant - Optical Stylist (10 hour contract) role at IOLLA

Retail Assistant - Optical Stylist (10 hour contract)

1 day ago Be among the first 25 applicants

Join to apply for the Retail Assistant - Optical Stylist (10 hour contract) role at IOLLA

IOLLA is a Scottish based, direct to consumer, independent retailer of high quality eyewear; designed in house and enjoyed worldwide through our online and physical spaces.

Our mission is to become the most popular prescription eyewear brand wherever we are, and we want you to help get us there! We are on the look out for a customer focused, passionate and driven retail assistant to support our brand as we launch into a new territory...Cambridge!

What You Will Do

At IOLLA, we work differently; we have an understanding that every member of our community will strive for excellence and be an ambassador in bringing the IOLLA values and mission to life. Our mission is for our customers to look and feel great!

You will be based in our Cambridge showroom, and support with all aspects of daily operations in a vibrant and exciting space.

Customer Experience - Provide each customer with an outstanding and inspirational brand experience. You will share the IOLLA story and provide customers with tailored solutions to their eyewear needs, recommending IOLLA products with confidence and enthusiasm.

Optics - You will help our customers with all things optical - from understanding their prescription to helping them select frames that best suit their needs and style (whilst looking great at the same time!). Our stylists learn all things aftercare, too - truly offering a seamless customer experience.

Brand - Drive brand awareness across the local community and beyond, helping to build IOLLA's customer base. Maintain exceptional brand standards across all areas - visual displays, service levels and product knowledge.

Pop Ups & Events - Support with office pop ups, showroom happenings and events to help drive brand awareness. Be pro-active at networking and building positive relationships with IOLLA customers and brand partners.

Operations: Support with all aspects of showroom operations; opening and closing checklists, stock management, H&S.

Join Our Team Because

• You have at least 1 year of retail / customer service or optical retail experience.
• You have a passion for fashion, with a focus on helping people look and feel great in their glasses.
• You have a passion for delivering an exceptional customer experience.
• You are confident and are excellent at building positive relationships.
• You are a self starter and enjoy working on your own and as part of a team.
  
  

What You'll Get

• The Real living wage - £12.60 per hour.
• Excellent training and development opportunities, including all things optics!
• Our Retail Trust partnership offers a host of benefits including an Employee Assistance programme and access to high street discounts, amongst many others!
• Complimentary eyewear.
• A generous friends and family discount.
  
  

We can’t wait to hear your story and look forward to meeting you!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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