Retail Assistant NI

Screwfix Direct Ltd.; Belfast; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking enthusiastic Retail Assistants to join their vibrant team in Belfast. In this role, you will be at the forefront of customer service, ensuring every customer feels welcomed and valued. Your responsibilities will include assisting customers with their needs, maintaining high warehouse standards, and working collaboratively with a supportive team. This position offers excellent training and development opportunities, along with a competitive salary and attractive benefits, including generous annual leave and employee discounts. If you have a passion for helping others and are eager to learn, this is the perfect opportunity for you.

Benefits

28 days annual leave

Company pension scheme

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Company share save schemes

Excellent training and development

Qualifications

• Amazing at giving great service with a positive can-do approach.
• Willing to learn; no retail experience needed to succeed.

Responsibilities

• Welcome customers, understand their needs, and guide them to products.
• Assist with deliveries, maintain stock, and keep standards high.

Skills

Customer Service

Communication Skills

Teamwork

Flexibility

Reliability

Enthusiasm

Job description

Overview

You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Opening hours:

Monday - Friday (7am to 8pm)

Saturday (7am to 6pm)

Sunday (1pm to 6pm)

Responsibilities

WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them.
• Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high.
• Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

Qualifications

YOU ARE…

• Amazing at giving great service, with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn; you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic!

What’s in it for me?

• Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
• We offer a competitive salary.
• 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
• Award-winning company pension scheme.
• Life cover.
• 20% discount with Screwfix and B&Q.
• Discounted healthcare and company share save schemes.
• Excellent training and ongoing development; we’ll also help you be the best you can be.

To find out more about us, please email [e-mail] for any queries.

Follow us and find out more on our LinkedIn, Instagram & Twitter pages.

Apply now! – Upload your CV and complete your application.

Please note, this advert may close early if the appropriate number of applications has been reached.

*Our hourly rates may include a location allowance which is reviewed annually and may change.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

If you require any additional support or adjustments to help you make an application, please contact us at [e-mail].

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