Retail Assistant New London, England, United Kingdom

Nothing Tech; London; On-site; GBP 60,000 - 80,000; Part time

Job summary

Nothing Tech is seeking a part-time Retail Assistant for its flagship store in Soho, London. The role involves delivering exceptional customer service, representing the brand, and helping navigate shopping experiences. Candidates should have 1+ years in retail, a passion for technology, and the ability to motivate team members.

Qualifications

• 1+ years experience working in a unique retail environment.
• Genuine passion for tech and interest in the product portfolio.
• Ability to supervise and motivate team members.

Responsibilities

• Providing exceptional customer service and role modeling.
• Maintaining product knowledge and conducting sales.
• Opening and closing the store with key holder responsibilities.

Skills

Customer Service

Communication

Team Motivation

Job description

Here at Nothing, we're building a world where tech is fun again. Remember a time where every new product made you excited? We're bringing that back. To get there we're gathering the creative and the curious. Those that are passionate enough to question the old and embrace the new. In return, you'll be part of a movement. Contributing to a global ecosystem of products that bring joy to people's lives.

Nothing's debut smartphone, Phone (1), earned Time Magazine’s prestigious Best Inventions for Innovative Smartphone Design award. Through cutting-edge design and user interface innovation, the London-based company is creating an alternative ecosystem of tech products for the young and creative.

In 2023, the company launched Phone (2) to wide acclaim from its community, the media, and design enthusiasts, and in 2024, Nothing launched its CMF Phone 1, and Nothing Phone (2a) Series, with both receiving an overwhelmingly positive reception.

To date, Nothing has sold more than 7 million units worldwide across its product lines, having released five audio products, five smartphones, and two smart wearables under the Nothing and CMF by Nothing brands. The company has amassed a cumulative revenue of $1 billion.

All products are developed in close collaboration with the Nothing Community, which includes over 8,000 private investors and are crafted with sustainability at the forefront.

Nothing is a UK-based privately held company with backing from GV (formerly Google Ventures), EQT Ventures, C Ventures and other private investors including Tony Fadell (Principal at Future Shape & inventor of the iPod), Casey Neistat (YouTube personality and Co-founder of Beme), Kevin Lin (Co-founder of Twitch) and Steve Huffman (Co-founder and CEO of Reddit).

If that sounds like something you'd like to be part of, read on...

The Role:

We are looking for a part-time Retail Assistant for our flagship store in Soho.

We’re interested in hearing from creative, forward thinking customer focused individuals who want to be part of our mission. Not only will you be delivering exceptional customer service in our store, but you will be deeply passionate about technology, acting as a brand ambassador both for our product and values.

You’ll have exceptional communication skills and understand how to motivate team members as well as create rapport with customers.

Responsibilities:

• Providing and role modeling to the team, exceptional customer service, bringing the brand ethos to life through storytelling
• Maintaining and giving the highest level of product knowledge and expertise to help our guests navigate the shopping experience
• Representing our brand and our core values
• Upholding the integrity and visuals of the space
• Staying on top of necessary store processes and operations i.e. efficiently operate all POS systems, stock control, stock management and loss prevention
• Stay up to date with sales and consumer trends to help achieve our sales objectives and coach the team in these
• Helping with in-store events, launches and community meets
• Opening and closing the store with key holder responsibilities, providing cover for the Assistant Manager

Requirements:

• 1+ years experience working in a unique retail environment, providing exceptional customer service
• Genuine passion for tech and enthusiasm for Nothing’s product portfolio
• Ability to supervise and motivate team members
• Alignment with our company values

We are an equal opportunity employer and will always promote a more diverse and inclusive environment. We are committed to being a welcoming employer for all candidates.

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