Retail Assistant ManagerKingston upon Thames, Vereinigtes Königreichvor OrtKingston upon Thames[...]

Job Details

Client: TUI

Location: Kingston upon Thames, United Kingdom

Job Category: Retail

EU work permit required: Yes

Job Reference: 08b443743170

Job Views: 9

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description

• Lead by example and role model company values to inspire your team while embracing change and rising to challenges.
• Support your line manager in developing your team to be proactive, investigate, and resolve questions or complaints. Take ownership when things don’t go as planned.
• Monitor and report customer feedback to help identify trends and improve satisfaction and loyalty.
• Guide, coach, and develop your team to achieve high performance and standards.
• Stay updated with evolving technology and understand customer needs to adapt your communication style effectively.
• Drive your team to exceed sales and service targets, known internally as ‘Smashing your Targets’.

About You

• Passionate about leading by example and delivering excellent customer service.
• Motivated, confident, and fun, with a drive to exceed targets and overcome challenges.
• Skilled in mentoring and supporting team development and talent retention.
• Develop a fair, inclusive management style that values your team.
• Organized, prideful of your work, and proactive in your own development.
• Confident in managing accounts, adhering to policies, and handling store responsibilities.
• Flexible to work variable shifts, including evenings and weekends, with shift patterns shared four weeks in advance.

Our Offer

• Enjoy fantastic holiday benefits, discounts, and the option to purchase additional time off.
• Competitive salary with a commission scheme and discretionary bonus for exceeding targets.
• Support for your health and wellbeing across various areas.
• An inclusive environment with a Culture of Care.
• We are a Disability Confident committed company.
• Investment in your development, including interactive web-based training and store induction.

We celebrate your uniqueness and aim to inspire the future of travel. To learn more about our commitment to Diversity & Inclusion, please visit our website. For further information about this opportunity, please contact us via email.