Retail Assistant Manager (Sunderland Superstore)

Cancer Research UK; Sunderland; On-site; GBP 25,000 - 30,000; Full time

Job summary

Cancer Research UK is seeking a passionate Retail Assistant Manager for their Sunderland Superstore. You will lead a dedicated team, maximize sales, and engage with the community to support fundraising efforts. Join us in our mission to beat cancer and enjoy a generous salary and benefits package.

Benefits

Retirement plan

Flexible leave

Gym membership

Wellbeing support

Qualifications

• Experience managing and inspiring a large, diverse team.
• Ability to work within targets and motivate others.

Responsibilities

• Support Superstore Manager in leading and engaging a large team.
• Take responsibility for the commercial operation of the store.
• Build relationships within the local community.

Skills

Commercial awareness

Relationship-building

Communication

Creativity

Job description

Endless pre-loved items. A talented team. One clear purpose.

Retail Assistant Manager (Superstore)

£25,314 - £29,555 plus benefits

Reports to: Store Manager

Department: Trading

Contract: Permanent

Hours: Full time 37.5 hours per week

Location: Sunderland Superstore

Closing date: 25th May 2025 23:55 (may close earlier if a high volume of applications is received or a suitable candidate is found)

Please note: You must be eligible to work in the UK. Cancer Research UK cannot offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and faster. That’s why we’re looking for someone talented, determined, and passionate about making a difference.

We’re seeking a motivating Superstore Assistant Manager to join our trading team. You’ll act as an ambassador for Cancer Research UK, supporting the Superstore Manager and your team to maximize sales and fundraising targets. Your store will be a community hub where people meet, learn about our work, and see the impact of their support.

You’ll be surrounded by dedicated colleagues who share your commitment to beating cancer.

What will I be doing?

• Supporting the Superstore Manager in leading, inspiring, and engaging a large team of paid staff and volunteers, including recruitment, retention, and development of a diverse team.
• Taking responsibility for the commercial operation of the store, including display, merchandising, stock management, maintaining shop standards, store layout, sales, and income generation.
• Working alongside the Store Manager to meet targets for donated stock, cash, gift aid, average selling price, sell-through, and stock processing.
• Assisting with processing systems for donations, including logistics across other Cancer Research UK shops, superstores, and eCommerce platforms.
• Leading by example to provide excellent customer and supporter service.
• Building relationships within the local community and with colleagues to boost engagement, income, and stock donations.
• Supporting the organization and delivery of creative fundraising events to meet targets.
• Deputizing for the Store Manager when necessary.
• Performing manual handling and physical activities as part of daily duties.

What are we looking for?

• Commercial awareness with a track record of working towards sales and profit targets.
• Experience managing and inspiring a large, diverse team.
• Ability to work within targets and motivate others to achieve them.
• Skills in multi-tasking within a busy retail environment with large stock volumes.
• Creativity and a proactive approach to seeking new opportunities.
• Strong relationship-building and communication skills.
• Flexibility to work on a rota basis, understanding the need for work-life balance.

[Download the full role profile]

What will I gain?

We offer a generous salary and benefits package, personal and career development opportunities, and tools and policies to support your work. Our benefits include a retirement plan, flexible leave, discounts, gym membership, and wellbeing support from the Retail Trust.

How do I apply?

We use an anonymized shortlisting process to promote equality, diversity, and inclusion. CVs are required but will only be viewed after invitation to interview. Please complete the work history section of the online application form for quick, fair assessment. Employment is subject to a satisfactory DBS check.

For more information, visit our website or contact us at [e-mail].

Follow us on: LinkedIn, Facebook, Instagram, X, and YouTube.

We encourage applications from all backgrounds, especially underrepresented ethnic minorities. Please inform us of any adjustments needed during the application process by contacting [e-mail] or calling 020 3469 8400.

We cannot accept applications from candidates under 18 to ensure safety and safeguarding.