Retail Assistant Manager - Gloucester Road

St Peter's Hospice; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A well-known charity in Bristol is seeking someone to support the manager in optimizing sales and leading a team of staff and volunteers. This role involves maintaining high retail and customer service standards while promoting the charity's values. Ideal candidates will be organized, proactive, and passionate about fashion and charity retail. If you're excited about making a difference, apply now!

Qualifications

• Ability to work in a fast-paced environment.
• Genuine interest in fashion and charity retail.
• Excellent leadership and customer service skills.

Responsibilities

• Assist the manager in optimizing sales and leading the team.
• Maintain high retail and customer service standards.
• Communicate Head Office instructions in the manager's absence.

Skills

Leadership

Customer service

Interpersonal skills

Organizational skills

Adaptability

IT literacy

Job description

Overview

To assist and work alongside the manager in optimising sales, managing, and leading a team of staff and volunteers. Delivering consistently high retail and customer service standards. Actively supporting and demonstrating our values through your role. In the manager's absence ensure that all instructions and information from Head Office and line management are communicated to staff and actioned on a regular basis.

Opportunity

Are you someone who is looking for their next career step, passionate about charity, fashion and wants to use their skills to make a real difference? Then we want to hear from you! This opportunity is perfect for someone who is organised, hands on, proactive, creative and driven! You will enjoy one of the most diverse, career building and rewarding roles in retail. You will be joining a great team working in a supportive and collaborative environment for one of Bristol's best loved charities.

Requirements

• Able to work in a fast-paced environment
• A genuine interest in fashion, charity retail and second hand
• Excellent leadership, customer service and interpersonal skills
• Ability to earn trust, motivate and build rapport
• High levels of organisation with a proactive approach
• Open and adaptable to change and able to support others through it
• IT literacy and numeracy skills. Using email systems and online resources; use and understand basic spreadsheet
• Inspired to face the challenges of charity retailing

We know sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for jobs if they don't tick every box. If you're excited about working for us, and have most of the skills or experience we're looking for, please go ahead and apply. You could just be what we're looking for!