Retail Assistant Manager (Falmouth)

jobs24.co.uk; Falmouth; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dedicated team at a leading charity as an Assistant Shop Manager, where you will play a vital role in supporting the shop manager and engaging with the community to maximize income for cancer research. This position offers a unique opportunity to lead a diverse team of paid staff and volunteers, ensuring excellent customer service and commercial success. You'll be involved in creative fundraising events and help maintain high shop standards. With a generous salary and benefits package, this role not only supports your career growth but also contributes to a meaningful cause. If you're passionate about making a difference and thrive in a vibrant environment, this could be the perfect fit for you.

Benefits

Generous salary

Flexible leave allowance

Gym membership discounts

Retirement plan

Wellbeing support

Qualifications

• Experience in a lively environment with strong customer service skills.
• Ability to adapt and work independently in changing situations.

Responsibilities

• Support the shop manager in engaging a diverse team and maximizing income.
• Maintain shop standards and provide excellent customer service.

Skills

Customer Service

Commercial Awareness

Adaptability

Communication

Job description

The internal title for this role is Assistant Shop Manager.

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who shares our vision, someone like you.

We're looking for a motivated assistant shop manager to join Cancer Research UK's trading team. You'll be acting as an ambassador for Cancer Research UK, supporting the shop manager and your team to maximise income through people, resources and stock. You'll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

1. Supporting the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
2. Supporting the commercial running of the store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
3. Leading by example and providing excellent customer and supporter service.
4. Working alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.
5. Creating relationships with your local community and Cancer Research UK colleagues.
6. Supporting the shop manager in the organisation and delivery of creative fundraising events for your store to achieve fundraising targets.
7. Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
8. Deputising for the shop manager in their absence.
9. There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

Minimum Requirements

1. A working knowledge of what makes great customer service.
2. Experience of working in a lively and vibrant environment.
3. Adaptability in changing situations, including being able to work effectively independently.
4. Commercial awareness.
5. The ability to create relationships and communicate well.
6. Flexibility, our retail teams cover the needs of their stores by working on a rota basis.

We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our retail teams also have access to confidential wellbeing support from the Retail Trust.