Retail Assistant Manager Chelmsford Superstore

cancerresearchuk; Chelmsford; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Retirement plan

Leave allowance

Discounts: travel

Discounts: technology

Gym membership

Wellbeing support

Job summary

Cancer Research UK is seeking a Retail Assistant Manager for the Chelmsford Superstore. You will support the store manager in leading a large team of staff and volunteers, drive merchandising and stock management, and help achieve fundraising targets while delivering excellent customer service.

The role is permanent, full-time (37.5 hours/week) and reports to the Store Manager. Benefits and a supportive environment are provided as part of Cancer Research UK's purpose-driven team.

Qualifications

• Experience leading and inspiring a large team in a high-volume retail environment.
• Proven ability to meet sales and fundraising targets.
• Strong communication and relationship-building with customers and community.

Responsibilities

• Support the superstore manager in guiding and developing a large team of paid staff and volunteers.
• Oversee commercial running of the supers tore including display, stock management and generating income.
• Work with the manager to meet targets for donated stock and cash, and optimize stock processing.

Skills

Team leadership

Sales targets

Communication

Customer service

Flexibility

Merchandising

Job description

Endless pre-loved items. A talented team. One clear purpose.

Retail assistant manager

£ 26,274 - £30,828 per annum plus benefits

Reports to: Store Manager

Department: Trading

Contract: Permanent

Hours: Full time 37.5 hours per week

Location: Chelmsford Superstore

Closing date: Friday 18th September 2026 23:55

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone determined, someone like you.

We're looking for a motivat ing superstore assistant manager to join Cancer Research UK's trading team. You'll be acting as an ambassador for Cancer Research UK, supporting the superstore manager and your team to maximise on sales and fundraising targets. Your superstore will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do.

You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Supporting the superstore manager in g uiding, inspiring and engaging a large team of paid staff and volunteers. This includes recruitment, retention and development of a diverse s u p erstore team.
• Taking responsibility for the commercial running of the supers tore including display and merchandising, stock management and generation, maintaining shop standards, store layout, sales and income.
• Working alongside the superstore manager to meet agreed targets for donated stock, cash, benchmark gift aid, average selling price, sell through and stock processing.
• Assisting with the processing systems that allow for th e movement and distribution of large volumes of donations including across other Cancer Research UK shops, superstores and eCommerce.
• Leading by example and providing excellent customer and supporter service.
• Creating relationships with your local community and Cancer Research UK colleague s to generate community engagement and additional income and stock.
• Supporting the shop manager in the organisation and delivery of creative fundraising events for your store to achieve fundraising targets.
• Deputising for the superstore manager in their absence.
• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

What are you looking for?

• Commercial awareness with previous success working with sales and profit targets.
• Experience of managing and inspiring a large and diverse team of people.
• Comfort working within targets and motivating others to achieve those targets.
• The ability to multi-task in a lively high volume retail environment with large volumes of stock.
• Creativity and a desire to seek out opportunities for innovative ways of working.
• The ability to create relationships and communicate well.
• Flexibility, o ur retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don't forget that you have a life outside of work too.

What will I gain?

We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

Our retail teams also have access to confidential wellbeing support from the Retail Trust.

Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.

We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of an