Retail Assistant Manager

American Golf; Broxburn; On-site; GBP 25,000 - 35,000; Full time

Job summary

American Golf, Europe's largest golf retailer, is looking for a motivated team leader dedicated to delivering exceptional customer service and driving sales. You'll cultivate a dynamic environment for your team and utilize your communication skills to inspire performance. Enjoy a competitive salary, uncapped commission, and fantastic employee benefits.

Benefits

29 days holiday (inclusive of bank holidays)

Extra day off for birthday

Employee discount for family and friends

Company incentives

Employee Assistance Programme

Life Assurance

Company Pension Scheme

Reward scheme

Denplan

Cycle to work scheme

Qualifications

• Experience in a customer-focused sales environment.
• Ability to motivate and encourage a team.
• Competence in managing team performance and recruitment.

Responsibilities

• Motivate your team to achieve KPIs through passion and enthusiasm.
• Lead the team in providing outstanding customer service and maximizing profit.
• Manage team performance, promoting good performance and addressing under-performance.

Skills

Leading teams

Outstanding customer service

Effective communication

Job description

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American Golf is Europe’s largest golf retailer with over 90 stores across the UK and Ireland

What makes a career at American Golf like no other? Here at American Golf our teams are unique, consisting of people that are passionate about our products and dedicated to providing the best possible service to our customers. Our colleagues are specialists at what they do, not just advising on the best products to match our customers' needs but also providing practical solutions to help improve their game.

When you join American Golf, you’ll be provided with the product knowledge and skills training you need to provide our customers with a service that exceeds their expectations and keeps them coming back! You will learn how to demonstrate and discuss our products, as well as the practical aspects of our custom fit service. If you can demonstrate experience adapting your approach in a customer-focused sales environment, we can help you with the rest.

To Be Successful in This Role You Will Need

• To motivate and encourage your team to achieve KPI's through your passion and enthusiasm
• Lead your team in providing outstanding customer service
• Create an exciting environment, drive sales and maximise profit
• Drive company initiatives and continually reinforce the customer proposition with the team
• Be an effective communicator
• Effectively delegate tasks, encourage individuals to develop and increase their knowledge ensuring a multi skilled team
• Manage team performance, identify and promote good performance and effectively deal with under-performance
• Take ownership of the recruitment for your team
• A competitive salary with an uncapped commission scheme
• 29 days holiday (inclusive of bank holidays)
• An extra day off to celebrate your birthday!
• Employee discount for you, your family and your friends
• Company incentives
• Employee Assistance Programme
• Life Assurance
• Company Pension Scheme
• Other fantastic benefits include Reward scheme, Denplan, Cycle to work and more.