Retail Assistant Manager

Harding; Bristol; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the cruise retail experience seeks an Assistant Retail Manager to lead a team onboard. You'll create memorable experiences while driving sales and profits, with generous compensation and unique opportunities for training and development. Live and work on the sea for up to 6 months at a time, joining a motivated team dedicated to excellence.

Benefits

Competitive salary and commission

Accommodation and meals provided

In-house bespoke training

Contract roles with break intervals

Qualifications

• Proven experience as an Assistant Retail Manager or Team Leader.
• Excellent customer service and sales ability.
• Competence in store and HR processes.

Responsibilities

• Lead and inspire the team to achieve sales targets.
• Deliver exceptional retail experience for guests.
• Take ownership of the client base and outreach.

Skills

Customer service

Leadership

Sales ability

Communication

Numeracy

Job description

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• Living and working on a cruise ship (you could be anywhere in the world!)
• Creating an exceptional and memorable retail experience for guests on board
• Leading and inspiring the team to provide exceptional customer service, whilst delivering sales and profit targets
• Setting an example for your team by acting as a role model
• Help identify training requirements within your team
• Take ownership of your client base including outreach to clients for events such as private sale, in-store events and product knowledge
• Consistently deliver the highest possible standards both on the shop floor and in back office operations

Who you are:

• Proven experience as an Assistant Retail Manager or Team Leader (ideally with experience at sea)
• Motivated in leading a team to achieve and exceed sales targets
• Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills
• Proven ability in public speaking and showcasing luxury items
• Adaptable to change and able to work in a high-pressure environment
• A strong team player who is commercially driven and goal orientated
• Competent in store and HR processes including sales reports, loss prevention, audits, appraisals etc
• Strong numeracy and literacy skills

What you will receive:

• Competitive salary and generous commission structure
• Accommodation and meals on board
• Necessary visas and seafaring documents to work at sea
• Dedicated in-house bespoke training across sales, product and brand
• Guidance, support and development from the onboard Retail Manager and central office team
• Contract role, working and living at sea for up to 6 months at a time, with a 1-2 month break at home between contracts