Retail Assistant - M&S Simply Food

Moto Hospitality; Scotland; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hospitality provider in Scotland seeks enthusiastic individuals to join their team as Retail Assistants. You'll serve customers, handle stock, and ensure exceptional service at motorway services. No prior experience in hospitality is required, as full training will be provided. Competitive hourly rate and generous employee perks including discounts and a bonus scheme are offered.

Benefits

Annual bonus scheme

Up to 60% colleague discount

Enhanced benefits including pension

Qualifications

• Enthusiastic individuals who can learn quickly.
• Ability to provide exceptional customer service.
• Good communication skills.

Responsibilities

• Serve customers in a timely manner.
• Receive deliveries and replenish stock.
• Handle customer enquiries.

Skills

Customer service

Teamwork

Cash handling

Job description

Overview

£12.40 per hour - 14 Hours per week

Address: Kinross Services, M90, Kinross KY13 0NQ

Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering M&S Simply Food’s handy range of high-quality food and exceptional customer service as we transform the UK’s rest stop experience. Don’t worry about the skills, we’ll teach you everything you need to know.

What we offer our Retail Assistants

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Retail Assistant

• Serving customers in a timely manner
• Receiving deliveries and stock replenishment
• Providing exceptional customer service
• Maintaining stock levels by replenishing displays and fridges
• Handling customer enquiries
• Operating tills and handling cash
• Maintaining standards around product quality and cleanliness

Additional information

• Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
• Similar roles might include team member, retail assistant, general or customer service assistant; you might even be looking for a career change as a carer, cleaner or a warehouse assistant.
• Hourly rates of pay may differ for under 18’s.
• Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period).
• Internal role name: Customer Service Assistant.
• Want to know what it\'s like to work for us? Find out from our colleague Terri.