Retail Assistant - M&S Simply Food

Moto Hospitality; Reading; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading hospitality service provider in Reading is seeking a Retail Assistant to join their team. You will be responsible for providing exceptional customer service, managing stock, and handling cash. The role offers a competitive hourly rate of £12.35 and an annual bonus scheme. If you are enthusiastic and eager to learn, we would love to hear from you!

Benefits

Up to £440 annual bonus scheme

Up to 60% colleague discount

Enhanced benefits including pension and sick pay

Fabulous development opportunities

Qualifications

• Enthusiastic individuals with a willingness to learn.
• Ability to serve customers timely and effectively.
• Must be able to work in a team environment.

Responsibilities

• Serve customers in a timely manner.
• Manage stock levels and replenishments.
• Provide exceptional customer service.
• Handle cash and operate tills.

Skills

Customer service

Cash handling

Teamwork

Job description

£12.35 per hour

Address: Reading Services, M4 eastbound, Burghfield, Reading RG30 3UQ

Joining moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re just looking for enthusiastic people to be part of our amazing team, delivering M&S Simply Food’s high-quality range of food and exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills; we’ll teach you everything you need to know.

What we offer our Retail Assistants:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more… so nothing has to COSTA fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Retail Assistant:

• Serving customers in a timely manner
• Receiving deliveries and stock replenishment
• Providing exceptional customer service
• Maintaining stock levels by replenishing displays and fridges
• Handling customer enquiries
• Operating tills and handling cash
• Maintaining standards around product quality and cleanliness
• Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Similar roles might include team member, retail assistant, general or customer service assistant. You might even be looking for a career change as a carer, cleaner, or a warehouse assistant. We’d love to hear from you!

Hourly rates of pay may differ for under 18’s.

Where our customer’s journey pauses, yours just begins. Apply today.

Please note: internally, this role is called Customer Service Assistant.

Annual bonus scheme equivalent to 1 week's salary based on the average hours worked (define period).

Want to know what it's like to work for us? Find out from our colleague Terri.

Contact Information:

• Name: Sarah Hewett
• Email: [e-mail]