Retail Assistant - M&S Simply Food

Moto Hospitality; Kinross; On-site; GBP 60,000 - 80,000; Part time

Job summary

Join a leading company as a Customer Service Assistant at Kinross Services. Deliver exceptional customer service while working in a dynamic environment. Enjoy benefits such as discounts, bonuses, and development opportunities. No experience needed; training provided.

Benefits

Annual bonus scheme

Colleague discount up to 60%

Enhanced benefits including pension

Funded qualifications

Weekly Pay

Qualifications

• No prior experience required; training provided.

Responsibilities

• Serving customers in a timely manner.
• Maintaining stock levels and cleanliness.

Skills

Customer Service

Enthusiasm

Job description

£12.25 per hour - 14 Hours per week

Address: Kinross Services, M90, Kinross KY13 0NQ

Joining Moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re just looking for enthusiastic people to be part of our amazing team, delivering M&S Simply Food’s high-quality range of food and exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills; we’ll teach you everything you need to know.

What we offer our Retail Assistants:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more – making shopping more affordable.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities, including funded qualifications
• Weekly Pay

What you will be doing as a Retail Assistant:

• Serving customers in a timely manner
• Receiving deliveries and replenishing stock
• Providing exceptional customer service
• Maintaining stock levels by replenishing displays and fridges
• Handling customer inquiries
• Operating tills and handling cash
• Maintaining standards around product quality and cleanliness

Being a motorway services area means some sites may have limited or no access through public transport. Please ensure you can access the site before applying.

Similar roles include team member, retail assistant, customer service assistant, or careers in caring, cleaning, or warehousing. We’d love to hear from you!

Hourly rates may differ for under 18s.

Where our customer’s journey pauses, yours begins.

Apply today!

• Please note, internally this role is called Customer Service Assistant.
• Annual bonus scheme is equivalent to 1 week's salary based on average hours worked (define period).

Want to know what it's like to work for us? Find out from our colleague Terri.