Retail Assistant - M&S Simply Food

www.findapprenticeship.service.gov.uk - Jobboard; Heywood; On-site; GBP 1,000; Full time

Job summary

A leading motorway services provider is seeking a Retail Assistant to join their team at Birch Services in Heywood. The role involves serving customers, handling deliveries, and providing exceptional service. No prior experience is necessary as comprehensive training will be provided. Attractive benefits include annual bonuses, colleague discounts, and development opportunities.

Benefits

Up to £440 annual bonus scheme

Up to 60% colleague discount

Enhanced benefits including pension and sick pay

Funded development opportunities

Qualifications

• Enthusiastic attitude and willingness to learn.
• Ability to serve customers in a timely manner.
• Experience in a customer service role is beneficial.

Responsibilities

• Serve customers and provide exceptional service.
• Receive deliveries and maintain stock levels.
• Handle cash and operate tills.

Skills

Customer service

Teamwork

Communication

Job description

£12.35 per hour

Address: Birch Services, M62 between Junction 18 and 19, Heywood OL10 2QH

Join our team

Joining Moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re looking for enthusiastic people to be part of our amazing team, delivering M&S Simply Food’s high-quality range and exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills; we’ll teach you everything you need to know.

What we offer our Retail Assistants:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends on brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more… so nothing has to COSTA a fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Retail Assistant:

• Serving customers in a timely manner
• Receiving deliveries and stock replenishment
• Providing exceptional customer service
• Maintaining stock levels by replenishing displays and fridges
• Handling customer enquiries
• Operating tills and handling cash
• Maintaining standards around product quality and cleanliness
• Being a motorway services area means some sites will have limited or no access through public transport, so please check access before applying.

Similar roles might include team member, retail assistant, general or customer service assistant. You might even be looking for a career change as a carer, cleaner, or warehouse assistant. We’d love to hear from you!

Hourly rates may differ for under 18s.

Where our customer’s journey pauses, yours begins. Apply today!

*Please note internally this role is called Customer Service Assistant.*

Annual bonus scheme equivalent to 1 week's salary based on average hours worked.

Want to know what it's like to work for us? Find out from our colleague Terri.