Retail Assistant - M&S Simply Food

Moto; Bicester; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Retail Assistant, where your enthusiasm is valued over experience. In this dynamic role, you'll serve customers, manage stock, and ensure a high standard of service at one of the UK's premier motorway service areas. Enjoy perks like a generous discount scheme, an annual bonus, and opportunities for personal development. This is more than just a job; it's a chance to be part of a vibrant team dedicated to transforming the customer experience. Apply today and start your journey with us!

Benefits

Annual Bonus Scheme

Colleague Discount

Enhanced Benefits

Funded Qualifications

Weekly Pay

Qualifications

• Enthusiasm and willingness to learn are essential.
• No prior experience needed; training will be provided.

Responsibilities

• Serve customers and provide exceptional service.
• Handle deliveries and maintain stock levels.
• Operate tills and manage cash transactions.

Skills

Customer Service

Teamwork

Cash Handling

Job description

Retail Assistant - £12.25ph

Address: Cherwell Valley Services, M40 Junction 10, Northampton Road, Ardley, Bicester OX27 7RD

Joining Moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re just looking for enthusiastic people to be part of our amazing team, delivering M&S Simply Food’s high-quality range of food and exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills, we’ll teach you everything you need to know.

What we offer our Retail Assistants:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more… so nothing has to COSTA fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Retail Assistant:

• Serving customers in a timely manner
• Receiving deliveries and stock replenishment
• Providing exceptional customer service
• Maintaining stock levels by replenishing displays and fridges
• Handling customer enquiries
• Operating tills and handling cash
• Maintaining standards around product quality and cleanliness

Being a motorway services area means some of our sites will have limited or no access through public transport, so please ensure you can access the site before applying.

Similar roles might include team member, retail assistant, general or customer service assistant. You might even be looking for a career change as a carer, cleaner, or warehouse assistant. We’d love to hear from you!

Hourly rates of pay may differ for under 18s.

Where our customer’s journey pauses, yours just begins.

Apply today

*Please note internally this role is called Customer Service Assistant.

*Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period).

INDLP

Want to know what it's like to work for us? Find out from our colleague Terri.