Retail Assistant - Full Time

Farmfoods; Worcester; On-site; GBP 23,000 - 25,000; Full time

Benefits offered by this job

6 weeks holiday

30 days holiday per year

15% staff discount

Staff benefits package

Uniform provided

Life assurance

Workplace pension

Virtual GP

Job summary

Farmfoods in Worcester is hiring a Retail Assistant for a permanent 39-hour, 5-day week role at our George Street shop. You will greet customers, help locate items, and provide fast, friendly service at the tills. You’ll handle deliveries, stock shelves, and support daily routines to keep the shop clean and safe.

Weekend availability is expected; shifts vary across week. We offer 6 weeks holiday, 30 days holiday per year, 15% staff discount, life assurance, workplace pension, and a staff

Qualifications

• Friendly, positive attitude and good customer interaction.
• Experience handling tills and cash.
• Ability to work in a busy retail environment.
• Willingness to work weekends and varied shifts.

Responsibilities

• Make customers feel welcome with a friendly hello.
• Help customers locate items and provide fast, friendly till service.
• Pack and assist with deliveries; stock shelves and keep area tidy.
• Work with the team to complete daily/weekly routines to keep shop safe and clean.

Skills

Customer service

Cash handling

Team player

Flexibility

Tools

POS system

Job description

Position details

• Hours: 39 hours across 5 days per week.


• Pay: £10.95 - £12.81 per hour.


• Benefits: 6 weeks holiday, 15% staff discount, staff benefits package, and more!

We are looking to recruit a new retail assistant for our shop in George St, Worcester.

We offer a permanent 39 hour full time position working a variety of shifts, 5 days from 7 each week.

Please note that for full time positions we will generally require you to be fully flexible in your availability for work throughout the week, including weekends.

Pay & benefits

• Ages 16-20 = £10.95 per hour


• Ages 21+ = £12.81 per hour

In addition to your pay you will also benefit from:

• 30 days holiday each year.


• Great training and development opportunities.


• 15% staff discount to use in any of our 300+ shops on a great range of food and household essentials.


• A smart uniform.


• Free life assurance.


• Workplace pension


• A staff benefits package which includes a virtual GP as well as discounted services and products such as cinema tickets, gym memberships, days out and travel.

As one of our retail assistants you will

• Make all of our customers feel welcome with a friendly smile and simple hello.


• Help customers find the items that they are looking for.


• Give a fast and friendly service at the tills, always offering help to pack and leaving a good impression with a friendly thank you and goodbye.


• Handle stock with care whilst working deliveries, quickly placing products into our freezers and onto our shelves ready for our customers to buy.


• Work with the rest of your team to complete the daily and weekly routines that keep our shops safe, clean and tidy.

You will need

• A friendly, positive, hard working approach to work.


• To enjoy being busy as there is always something to do. You'll jump from putting out deliveries to serving on the till, helping customers on the shop floor, completing important cleaning and stock rotation routines and more!


• To be reliable as you will be an important part of a small team. Your colleagues and customers will depend upon to do your best on each shift and not let the team down.


• A bit of flexibility when it comes to your shifts. When other members of your team are off enjoying their holidays, we may need you to work slightly different hours to cover for them. Rota's are planned three weeks in advance and your commitments outside of work will always be taken into consideration when planning your shifts.

More than just a job

If you decide to stick around then there are many opportunities for a career at Farmfoods. We have some great training programmes and always look to promote to Shop and Area Manager positions from within. Many people in management and central services positions at Farmfoods started their careers in our shops, so this could be the start of a rewarding career for you.

A bit about us

Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail.

We aim to offer sensational value to customers on a great range of everyday family oriented goods. We back up our sensational value with a focus on delivering an 'old fashioned', genuine and friendly customer experience.

Our Retail Assistants are very important. They each serve hundreds of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.

Contract information

Position: FTRA, Hours: 39, Days: 5