Retail Assistant - FTC

Screwfix Direct Ltd.; Farnborough; On-site; GBP 1,378,000 - 1,929,000; Full time

Benefits offered by this job

28 days annual leave + Bank Holidays (

Pension – up to 14% Kingfisher

Life cover

20% Screwfix/B&Q discount

Discounted healthcare

Share save schemes

Training and development

Job summary

Screwfix Direct Ltd. is seeking a friendly Retail Assistant on a fixed-term contract up to 6 December 2026. You will welcome customers, guide them to the right products, and help keep the store running smoothly in a busy retail environment.

We offer great training and varied shift patterns to support a healthy work-life balance. Join a motivated team at Screwfix and enjoy benefits such as a generous pension, life cover, store discounts, and ongoing development.

Qualifications

• Outstanding customer service with a positive can-do attitude.
• Willing to learn and complete training.
• Strong communication and a helping mindset.
• No prior retail experience required.
• Friendly, flexible, reliable and enthusiastic.

Responsibilities

• Greet customers and assess their needs, guiding to products and keeping the shopping experience easy.
• Help with deliveries, stock, and fulfilling customer orders while maintaining high store standards.
• Work with the team, contributing to a positive, collaborative store environment.

Skills

Great service

Willing to learn

Communication

Training prepared

Flexible & enthusiastic

Job description

Overview

Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project).

From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.

You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track to develop your career.

This is a fixed-term contract opportunity up to 6th December 2026.

Responsibilities

WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

Qualifications

YOU ARE…

• Amazing at giving great service, with a positive can-do, no-nonsense approach
• Prepared to work hard and make the most of our training
• A great communicator who loves to help people
• Willing to learn, you don’t need retail experience to succeed
• Friendly, flexible, reliable, honest and enthusiastic!

WHAT’S IN IT FOR ME?

• Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
• 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
• Award-winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover
• 20% discount with Screwfix and B&Q
• Discounted healthcare
• Company share save schemes
• Excellent training and ongoing development, we’ll also help you be the best you can be.

Follow us and find out more on our LinkedIn, Instagram & Twitter pages!

Please note, this advert may close early if the appropriate number of applications has been reached.

*Our hourly rates may include a location allowance which is reviewed annually and may change.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

If you require any additional support or adjustments to help you make an application, please contact us at [e-mail]

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