Retail Assistant: Customer Service & Growth Opportunities

Screwfix Direct Ltd; Portsmouth; Hybrid; GBP 11,000 - 18,000; Part time

Benefits offered by this job

Cycle to work

Discounts at Screwfix & B&Q

Share plans

Health & Gym benefits

Pension

Life cover

Wellbeing resources

Learning & development

Job summary

Screwfix Direct Ltd in Portsmouth is hiring a Retail Assistant on a part-time basis. You’ll be at the heart of customer service, helping shoppers with a wide range of tools and supplies while you work at the Admiral Park store.

You’ll enjoy structured training, varied shifts, and a focus on work-life balance, with opening hours 7am–8pm on weekdays, 7am–6pm Saturdays, and 9am–4pm Sundays. The role sits within a busy retail team offering helpful discounts and progression programmes across the

Responsibilities

• Deliver genuinely great service to customers
• Be kept busy with varied shift patterns to support a healthy work life balance
• Take time to really get to know customers and their needs
• Support training programmes and personal development initiatives

Job description

Screwfix Direct Ltd in Portsmouth is hiring a Retail Assistant on a part-time basis. You’ll be at the heart of customer service, helping shoppers with a wide range of tools and supplies while you work at the Admiral Park store.

You’ll enjoy structured training, varied shifts, and a focus on work-life balance, with opening hours 7am–8pm on weekdays, 7am–6pm Saturdays, and 9am–4pm Sundays. The role sits within a busy retail team offering helpful discounts and progression programmes across the