Retail Assistant: Customer Champion with Training & Growth

Screwfix Direct Ltd.; Norwich; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days annual leave

Company pension

Life cover

Staff discount

Company share save schemes

Job summary

Screwfix Direct Ltd. is hiring a Retail Assistant to greet customers, understand their needs, and guide them to the right products in our Norwich store. You'll be part of a friendly team, work across shifts, and benefit from comprehensive training, an award-winning pension, and staff discounts.

Join us to help customers get the job done quickly and with a smile. You'll also help with store standards, stock control, and contribute to a customer-first shopping experience.

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don't need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Host - you'll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards - you'll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team - you'll join a team who take pride in their store, work together and have lots of fun along the way!

Skills

Customer service

Communication

Teamwork

Flexible

Enthusiastic

Job description

Screwfix Direct Ltd. is hiring a Retail Assistant to greet customers, understand their needs, and guide them to the right products in our Norwich store. You'll be part of a friendly team, work across shifts, and benefit from comprehensive training, an award-winning pension, and staff discounts.

Join us to help customers get the job done quickly and with a smile. You'll also help with store standards, stock control, and contribute to a customer-first shopping experience.