Retail Assistant — Customer Champion with Training & Benefits

Screwfix; Northampton; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Staff discounts

Training and development

Job summary

Screwfix is seeking a Retail Assistant to help customers in-store with a friendly, practical service approach. You’ll be at the heart of our team, guiding customers to the right products and keeping the store welcoming and well-organised.

We offer training, flexible shifts, 28 days leave increasing with service, a strong pension, life cover, and staff discounts. You’ll join a supportive environment where customer care and teamwork come first.

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Host – welcome customers, understand their needs, guide to products.
• Warehouse standards – assist with deliveries, maintain stock, collect orders, keep standards high.
• Part of the team – join a team, work together and have fun.

Skills

Great customer service

Strong communication

Willing to learn

Friendly

Flexible

Job description

Screwfix is seeking a Retail Assistant to help customers in-store with a friendly, practical service approach. You’ll be at the heart of our team, guiding customers to the right products and keeping the store welcoming and well-organised.

We offer training, flexible shifts, 28 days leave increasing with service, a strong pension, life cover, and staff discounts. You’ll join a supportive environment where customer care and teamwork come first.