Retail Assistant | Busby & Fox | Cardiff | Full-Time or Part-Time

HipHopTune Media; Cardiff; On-site; GBP 18,000 - 24,000; Full time

Job summary

Busby & Fox is seeking a Retail Assistant for its Cardiff store. The ideal candidate embodies warmth and emotional intelligence, delivering exceptional customer experiences. Responsibilities include assisting customers, handling transactions, and maintaining store standards. Join a supportive team dedicated to empowering women's fashion.

Benefits

28 days’ holiday as standard

1 additional day off for birthday

Company events

Company pension for eligible employees

Qualifications

• Warm and emotionally intelligent approach.
• Experience in a retail environment preferred.
• Enthusiastic and ready to learn about products.

Responsibilities

• Assist customers in finding products.
• Handle sales transactions and customer support.
• Maintain store presentation and inventory management.

Skills

Emotional intelligence

Customer care

Adaptability

Job description

Retail Assistant | Busby & Fox | Cardiff | Full-Time or Part-Time

Busby & Fox is looking for a warm, agile, and emotionally intelligent Retail Assistant to join the team in Cardiff. This opportunity is available on a full-time or part-time basis, ideal for someone who brings energy, consideration, and a passion for delivering outstanding customer experiences.

The ideal candidate will be confident in a boutique retail environment, showing attentiveness, adaptability, and genuine care in every interaction. At Busby & Fox, it’s not just about selling – it’s about building meaningful connections with customers.

If you’re enthusiastic, emotionally aware, and ready to be part of a stylish and supportive retail team, apply today to join Busby & Fox in Cardiff.

About Busby & Fox

Busby & Fox is an independent women’s clothing brand offering a beautiful and unique collection designed with women in mind — for real life, real bodies, and real confidence.

Proud to be a business that is small enough to care deeply about its customers yet big enough to design and create its own-label womenswear collection, Busby & Fox places women at the heart of everything it does.

The distinctiveness of the Busby & Fox collection lies in its effortless style. Every piece is carefully designed with thoughtful consideration of shape, colour, and fabric, creating a range where everything works beautifully together — from day to night, across seasons, and for years to come.

With a deep understanding of fit and form, Busby & Fox incorporates clever cuts, flattering details, and smart design choices to create clothing that complements the body and enhances confidence. Every design starts with the woman in mind, reflecting the brand’s belief in the empowering beauty of comfortable, confident dressing.

Position: Retail Assistant

Job Type: Full Time/Part Time

Location: Cardiff

About the Role

Our Retail Assistants are the embodiment of the warm, inspiring and informative culture that we nurture at Busby & Fox.

Working from our new Cardiff store (target opening July 2025), this role is all about passionately helping customers find what’s right for them and feel fantastic about their choices, whether it’s a new dress or the perfect present. Your goal will be to make sales, help the store meet targets and be a proactive member of the team, helping your Store Leader and other colleagues when they ask, and bringing a can-do attitude to each day.

• Helping to ensure that Busby & Fox’s distinctive ethos, customer care and brand look-and-feel are represented to customers from the moment they first step through our door and throughout their continued journey with us
• Developing an intrinsic understanding of the kind of people who come to us to shop, what their needs are and how we can help them to find the perfect pieces
• Making it your business to know everything there is to know about our products: how to wear them, how to style them and how to care for them
• Helping every customer find what is is they’re looking for (with our top-to-toe styling ethos at the forefront of all interactions) and making sure that each one leaves your store feeling like they’ve had a positive experience
• Dealing with all types of sales transaction, payment and customer support with help and/or approval from someone more senior where necessary
• Supporting your leadership team in making sure the store is well-stocked and beautifully presented at all times by assisting with with housekeeping, inventory management, deliveries and visual merchandising
• Being a brand ambassador and embodying all the gorgeous, soulful, feel-good vibes and quality expectations that Busby & Fox promises.

Benefits include:

• 28 days’ holiday as standard (for full-time employees)
• Additional 1 day of holiday for your birthday
• Company events
• Company pension (for eligible employees)

To learn more about the role, visit HERE