Retail Assistant (Athlete) - Part Time 8hrs - Birmingham Bullring

Nike; Birmingham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading sports brand in Birmingham is seeking a part-time Retail Assistant to provide world-class service. Responsibilities include assisting in training, managing sales support, and creating a bond between online and offline sales. Candidates should have customer service experience and excellent communication skills. This role offers benefits and the opportunity for a performance-based bonus.

Benefits

Competitive compensation and benefits

Monthly performance-based bonus

Employee discounts

Supportive team environment

Qualifications

• Customer service and/or retail experience preferred.
• Effective communicator and collaborative teammate.
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling to work retail hours.

Responsibilities

• Provide exceptional consumer service and deliver a premium brand experience.
• Assist retail leads in training new employees.
• Support various store departments and manage incoming goods.
• Create a bond between online and offline sales.

Skills

Customer service experience

Communication skills

Retail experience

Sales techniques application

Team collaboration

Job description

Overview

Nike Birmingham Bullring is looking for the next PART-TIME 8HRS Retail Assistant to join our team and provide world-class service to the consumer:

What you bring

• Using your expertise in the field of exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers.

• Assisting our retail leads and floor managers (Coaches) in training new employees

• Supporting various store departments (e.g. operate cash register, manage incoming and outgoing goods, refill products on shopfloor, build visual displays) and recommending appropriate products to reach sales targets.

• Using your knowledge for digital devices to create a bond between online and offline sales or services in the store.

• Informing consumers and new teammates about the NIKE products and services

• Improving your own knowledge via our tools and training courses to stay up to date and to seek for more insights on sales trends, NIKE products, services, and culture

What you get

• One of the best compensation and benefits packages in the industry

• Opportunity for monthly performance-based bonus

• A supportive team that values Diversity, Equity & Inclusion

• A career at a company at the forefront of the sports and fashion industry

• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.

Qualifications

• Customer service and/or retail experience preferred.

• Effective communicator, brand ambassador, and collaborative teammate

• Demonstrated ability to apply product sales techniques.

• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

Availability

• Must be available to work 8 hrs per week (part time) during store opening hours, including evenings and available Saturday & Sunday.

Note relocation is not provided for this role

Apply now online (it is recommended that you indicate your availability in your resume).

We are waiting for you!