Retail Assistant 6.25 Hours (Seasonal and Sundries) - Crawley, West Sussex

Haskins Garden Centres; Crawley; On-site; GBP 60,000 - 80,000; Part time

Job summary

A family-owned garden center in Crawley is looking for Retail Assistants to deliver excellent customer service, assist with product inquiries, and maintain an organized sales floor. This role involves engaging customers and promoting products, particularly in outdoor living and seasonal departments. Ideal candidates will have strong customer service skills and a positive attitude. Previous retail experience is desirable.

Benefits

Generous discount scheme

Up to 38 days of holiday

Retail discounts

Cycle scheme

Health cash plan

Annual paid charity day

Wellbeing support

Company pension scheme

Free on-site parking

Qualifications

• Passionate about delivering excellent customer service.
• Self-motivated, enthusiastic, and hardworking.
• Previous retail or sales experience is desirable.

Responsibilities

• Greet customers and assist them in finding products that meet their needs.
• Provide detailed information about products, including features and benefits.
• Engage in upselling techniques to maximize sales opportunities.
• Maintain an organized sales floor, ensuring products are well-displayed and stocked.
• Process customer orders and transactions using computer and till systems.

Skills

Customer service skills

Sales techniques

Product presentation

Ability to lift heavy products

Job description

Our Retail Assistants welcome customers to the centre and help with questions across a wide variety of Indoor product ranges. They play a crucial role in assisting customers, promoting products, and ensuring a smooth sales process. Based in the Seasonal and Sundries Department the focus will be on providing excellent service and assisting our customers with their Garden Furniture, BBQs and Outdoor Living products during the Spring and Summer months. In the Autumn & Winter you will be focused on our Christmas department. Maintaining product presentation, and stock levels within inventory control procedures. Involving some heavy lifting of products such as compost and aggregates, this role can be physically demanding.

Responsibilities

• Greet customers and assist them in finding products that meet their needs.
• Provide detailed information about products, including features and benefits.
• Engage in upselling techniques to maximise sales opportunities.
• Maintain an organised sales floor, ensuring products are well-displayed and stocked.
• Process customer orders and transactions using computer and till systems.

Additional Information

We constantly strive to improve the service and experience we offer our customers. If you are passionate about delivering excellent customer service, have a sense of humour and an eagerness to learn, we want you to join our friendly, happy team. This role is well suited to a self-motivated, enthusiastic and hardworking individual with excellent customer service skills and a desire to learn. Ability to engage with customers and talk passionately about our wide range of products will be key to driving sales and enhancing customer satisfaction. Previous retail or sales experience is desirable.

We have 1 vacancy available on Saturdays working 11am to 6pm and 2 vacancies available Sunday working 10:30am to 17:30pm.

About Haskins

Haskins Garden Centres is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant.

Benefits

• Generous Haskins Discount scheme.
• Up to 38 days of Holiday (pro-rata).
• Retail discounts, save money on day-to-day spending, days out, and gifts.
• Cycle Scheme, helping spread the cost of a bike and saving on tax.
• Health Cash Plan, for a small monthly contribution access a 24-hour online GP service recover costs for dental and optical appointments and more.
• Time off to support local charities, with an annual paid Charity Day.
• Wellbeing support with Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family.
• Company pension scheme for eligible employees.
• Free on-site parking.