Retail Assistant - 17-24 Hours, Dunfermline - Drive Thru

Wm. Stephen (Bakers) Ltd.; Dunfermline; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a dynamic retail sales team as a Retail Assistant in a beloved bakery. This role offers the chance to deliver exceptional customer service while working in a vibrant environment. You'll serve delicious baked goods, engage with customers, and be part of a supportive team culture. With flexible hours, an attractive salary, and a comprehensive benefits package, this opportunity is perfect for those who thrive in a fast-paced setting. Be part of a family business with over 150 years of tradition and innovation in baking, where your contributions are valued and recognized.

Benefits

Free products on shift

20% off products on day off

Presents for special moments

Staff referral scheme

Free Counselling services

Discounts at retailers

Career development opportunities

Qualifications

• Great attitude and work ethic are essential.
• Team player who values teamwork for smooth operations.

Responsibilities

• Provide excellent service by serving hot pies and cakes.
• Assist in setting up displays and restocking products.

Skills

Customer Service

Teamwork

Food Retail Experience

Job description

We have a new opportunity for the right individual to join our retail sales team, as a Retail Assistant, in one of our Drive Thru Bakery shops in Dunfermline.

Contract Type: Permanent

Hours:

1. Up to 24 hours per week in our Drive Thru in Baldridgeburn
2. Up to 17 hours per week in our Drive Thru in Halbeath

Pay: from £8.75 (under 18) - £11.64 per hour

What You’ll Do

• Provide excellent service to our amazing customers, every time, by serving their favourite hot pie, filling one of our award-winning morning rolls, boxing up a selection of cakes, and offering coffee.
• Ensure a great shopping experience for customers including answering queries and engaging in conversation.
• Work a combination of morning, afternoon, and late afternoon shifts; rotas are drawn up in advance.
• Assist in setting up display cabinets, putting away deliveries, preparing salad and roll fillings, cleaning, restocking, and rotating products.
• Provide occasional cover in another local shop as needed.

What You’ll Need

Nothing! Apart from the right attitude and work ethic!

• A team player who values teamwork for smooth operations.
• Someone who enjoys the hustle and bustle of a busy shop.
• A person who can consistently offer great customer service.
• Previous food retail experience is advantageous.

What You’ll Receive

We love our people as much as we love our bridies (which is a lot!). To thank them for all their hard work, we offer an attractive benefits package:

• Competitive Salary: £8.75 - £11.64 per hour
• Free products to our teams on shift.
• 20% off our products across all shops on your day off.
• Presents for our team at special moments (Christmas, Length of Service & Weddings).
• Staff referral scheme with the potential to earn £150 each.
• Free Counselling for mental health, money, legal, or work matters.
• Discounts at over 1,000 high street and online retailers.
• Opportunities for career development and job advancement within the team.

About Us

Stephens Bakery is a 4th generation family business that is over 150 years in the baking industry. We embrace innovation while staying true to traditional baking methods and sourcing the finest local ingredients. We have won several awards including Scottish Craft Bakery of the Year and UK Craft Bakery Business of the Year in 2021.

The Next Steps

Like what you hear? Apply, and if successful, you will be contacted for a short, 5-minute telephone interview. The next step would be an in-person interview and finally, a paid work trial. The hiring process takes around 2 weeks but is flexible to accommodate notice periods.