Retail Assistant

TN United Kingdom; York; On-site; GBP 18,000 - 22,000; Full time

Job summary

An established industry player is looking for a friendly and enthusiastic Retail Assistant to join their team on a flexible bank basis. This role involves serving customers in a delightful shop and café, ensuring they have an exceptional experience while also mentoring trainees to develop their skills and confidence. The position offers a supportive environment where your contributions can make a real difference to individuals with autism and complex needs. If you are passionate about helping others and enjoy a dynamic work setting, this opportunity is perfect for you!

Benefits

Refer a friend scheme

20% staff discount

BUPA Health Cash Plan

Colleague Assistance Helpline

Fully funded DBS

Induction Training

Qualifications

• Previous retail or cafe experience is preferred but not essential.
• Excellent communication and interpersonal skills are required.

Responsibilities

• Serve customers in the shop and cafe, ensuring excellent service.
• Support and mentor trainees, helping them develop skills.

Skills

Customer Service

Communication Skills

Interpersonal Skills

Numeracy Skills

Literacy Skills

Education

Previous Retail or Cafe Experience

Job description

About Us:

Autism Plus is dedicated to providing exceptional support and services to individuals with autism and other complex needs. Our chocolate shop and cafe in Easingwold not only serves delicious treats to our customers but also provides a supportive training environment for our trainees.

We are seeking a friendly and enthusiastic Retail Assistant to join our team on a bank basis. In this flexible role, you will be responsible for serving customers in our shop and café, ensuring an exceptional customer experience. Additionally, you will support and mentor our trainees, helping them develop their skills and confidence.

About the Role:
Hours: Bank - flexible
Location: Windross Square, Easingwold

Responsibilities:

• Serve customers in the shop and cafe, providing excellent customer service.
• Handle cash transactions and operate the till.
• Assist with the preparation and serving of food and beverages.
• Support trainees in their day-to-day tasks, providing guidance and encouragement.
• Restock shelves and manage inventory as needed.
• Cover weekend shifts and be available to cover annual leave and sickness as required.

Requirements:

• Previous retail or cafe experience is preferred but not essential.
• Excellent communication and interpersonal skills.
• A positive and patient attitude, with a passion for helping others.
• Ability to work weekends and cover shifts for annual leave and sickness.
• Basic numeracy and literacy skills.
• Flexibility and willingness to learn.

What we offer:

• Refer a friend scheme: Payment of up to £250 for a referred friend being successful for a role and passing their probation period.
• 20% staff discount to use within the Social Enterprise Chocolate Factory.
• Access to join the BUPA Health Cash Plan Scheme which offers cash back on health expenses.
• Access to Colleague Assistance Helpline 24/7.
• Fully funded DBS to the required level for the role.
• Induction Training for the role.

The application process is simple and involves a short application form with a CV upload. If this role is something that interests you, and you feel you could make a real difference, we would love to hear from you!

As a disability organisation, we are keen to ensure support is available at all stages for those that require this. If you have a disability and/or health condition and require any reasonable adjustments for the application/recruitment process, please contact the HR team to discuss how we can support you (Email: [emailprotected], or Telephone: [phone]).