Retail Assistant

Mole Valley Farmers; Worksop; On-site; GBP 60,000 - 80,000; Part time

Job summary

Join a leading agricultural supply business as a Customer Service Assistant in Worksop. You will engage with customers, provide excellent service, and contribute to a fantastic shopping experience. Enjoy part-time hours with competitive pay, training opportunities, and a supportive team environment.

Benefits

Contributory Pension with company match

Up to 25% staff discount

Free parking on site

33 days holiday including bank holidays

Excellent training and development opportunities

Career progression opportunities

Life Assurance

Employee Assistance Programme

Qualifications

• Confident and engaging attitude.
• Motivated to provide excellent customer service.
• Knowledgeable about products.

Responsibilities

• Serve customers at the tills and assist with inquiries.
• Create enticing product displays.
• Respond to customer requests efficiently.

Skills

Customer Focus

Engagement

Motivation

Product Knowledge

Job description

Please switch to a desktop device before starting your application.

Contract Details

• Type: Permanent
• Hours: Part-time
• Hours of Work: 5.5 hours per week, working Sunday
• Salary: Starting from £11.44 (Ages under 19: £9.14) with opportunities to earn more through experience and qualifications such as Forklift, First Aid, and RAMA (AMTRA)

About the Role

Enjoy talking to people? If so, we’d love you to join our team at Worksop and play a part in putting the farmer at the heart of everything we do!

What it Takes to be a Customer Service Assistant at Mole Country Stores

Your experience tells a story, but your honest attitude speaks louder still. We want you to put customers first and provide a fantastic shopping experience. You’ll be confident and engaging, motivated in everything you do, and knowledgeable about our products. We’ll teach you the rest!

Responsibilities

The Customer Service Assistants provide the greatest experience, whether that is serving on the tills, making displays look enticing, or responding to all customer requests in a helpful and efficient manner.

What’s in it for you

You can expect to work as part of a great team with opportunities for training and development. We’re offering a competitive salary and benefits package, including:

• Scottish Widows contributory Pension – company will match up to 5%
• Up to 25% staff discount in store
• Free parking on site
• 33 days holiday inclusive of bank holidays
• Excellent training and development opportunities
• Plenty of career progression opportunities
• Salary Finance
• Life Assurance
• Employee Assistance Programme with Retail Trust

Please note, this vacancy may close prior to the expiry date if we have received a suitable number of applications.

The Company

We are one of the country’s leading agricultural supply businesses, offering a complete suite of in-store, on-farm, and online services, inspired by our passion for the agricultural industry and wider rural community.

Founded in 1960 by a small group of farmers, we have grown to operate over 50 nationwide rural retail locations, including Mole Valley Farmers, Mole Country Stores, and Farmdirect, along with our direct-to-farm business providing feed, fertiliser, and other inputs to farmers.

We exist for the greater good of our farming shareholders and work with them to improve productivity, profitability, and sustainability.

For everyone working in one of Mole Valley Farmers’ businesses – just like our customers – the countryside is a way of life, and we are committed to UK agriculture.