Retail Assistant

FAIRMONT; ST Andrews; On-site; GBP 60,000 - 80,000; Part time

Job summary

A luxury hotel chain in St Andrews is seeking a friendly and enthusiastic Retail Assistant to provide outstanding customer service, assist with in-store promotions, and maintain an attractive retail environment. This role offers flexible hours (around 24 per week) and numerous employee benefits including meals and gym access. Ideal candidates should be approachable, confident in communication, and willing to learn.

Benefits

Complimentary staff shuttle service

Free meals in staff canteen

50% off dining in all outlets

Employee rates on spa treatments

Free access to gym and pool

Career progression opportunities

Hands-on training and support

Regular team socials and events

Qualifications

• Approachable, positive, and reliable.
• Confident in communicating with guests.
• Willing to learn and follow instructions.
• Able to work evenings, weekends, and during school holidays.

Responsibilities

• Provide outstanding customer service to guests and visitors.
• Help with in-store promotions to drive sales.
• Keep the shop clean, well-stocked, and beautifully presented.
• Share product knowledge and recommend gifts and items to customers.
• Handle payments, bookings, and support daily shop operations.
• Follow all procedures related to Health & Safety, security, and customer service.
• Support the Retail Manager with varied tasks as needed.

Skills

Customer service

Communication skills

Reliability

Positive attitude

Job description

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Are you looking for a role where you can build experience, meet new people, and work in a stunning location? We’re looking for a friendly and enthusiastic Retail Assistant to join our team at the Fairmont St Andrews retail shop.

Contract Type: Casual (around 24 hours per week, with flexibility to increase during holidays or to cover annual leave)

What You'll Do:

Provide outstanding customer service to guests and visitors

Help with in-store promotions to drive sales

Keep the shop clean, well-stocked and beautifully presented

Share product knowledge and recommend gifts and items to customers

Handle payments, bookings and support daily shop operations

Follow all procedures related to Health & Safety, security, and customer service

Support the Retail Manager with varied tasks as needed

Job Description

Are you looking for a role where you can build experience, meet new people, and work in a stunning location? We’re looking for a friendly and enthusiastic Retail Assistant to join our team at the Fairmont St Andrews retail shop.

Location: Fairmont St Andrews

Contract Type: Casual (around 24 hours per week, with flexibility to increase during holidays or to cover annual leave)

What You'll Do:

• Provide outstanding customer service to guests and visitors

• Help with in-store promotions to drive sales

• Keep the shop clean, well-stocked and beautifully presented

• Share product knowledge and recommend gifts and items to customers

• Handle payments, bookings and support daily shop operations

• Follow all procedures related to Health & Safety, security, and customer service

• Support the Retail Manager with varied tasks as needed

Qualifications

We’re Looking For Someone Who Is:

• Approachable, positive and reliable

• Confident communicating with guests

• Willing to learn and follow instructions

• Able to work evenings, weekends and during school holidays

Additional Information

What is in it for you:

• Hassle-Free Commute – Enjoy our complimentary staff shuttle service to and from St Andrews

• Fuel for Your Day – Free, delicious meals in our dedicated staff canteen

• Savour the Savings – 50% off dining in all of our Food & Beverage outlets

• Relax & Recharge – Special employee rates on spa treatments and green fees

• Stay Active – Free access to our state-of-the-art gym and pool facilities

• Room to Grow – Real career progression and internal development opportunities

• Learn on the Go – Hands-on training and support from an experienced leadership team

• Work Hard, Play Hard – Regular team socials and staff events to celebrate your success