Retail Assistant

Falmouth Exeter Plus; Penryn; Remote; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Employer pension up to 10%

26 days + 8 bank holidays

Life Assurance

Subsidised gym

Enhanced parental pay

Cycle scheme

Home & Tech Scheme

Vivup discounts

Job summary

Falmouth Exeter Plus is hiring a part-time Retail Assistant to join the on-campus retail team at Penryn. The role focuses on delivering excellent customer service in a busy retail environment, with two fixed positions offering evening, weekend and some weekday shifts across 20 hours per week for 30 weeks per year. Apply by the 1 November 2026.

Two positions: Position 1 and Position 2 with varied late-afternoon to weekend hours. Recruitment email for queries: [e-mail].

Qualifications

• Previous experience of working independently in a customer-facing retail environment.
• Flexible approach to working hours and reliability.
• Able to prioritise tasks and stay organized during busy periods.

Responsibilities

• Deliver a high-quality customer experience in a retail setting.
• Work collaboratively with colleagues and student workers to maintain standards.
• Support the retail operation and uphold a welcoming environment.

Skills

Customer service

Retail experience

Flexible hours

Reliable

Job description

About The Role

An exciting and challenging opportunity has arisen to join the Retail Team at Falmouth Exeter Plus as a part-time evening and weekend Retail Assistant.

Based at the Penryn Campus, you will play a key role in delivering an exceptional customer experience, working alongside both colleagues and our team of students employed within the retail unit. We are looking for individuals who share our commitment to outstanding customer service and are enthusiastic about supporting a welcoming and inclusive retail environment.

This is a highly customer-focused role, requiring professional, approachable and reliable individuals who can build positive relationships with customers and colleagues alike. As part of the wider Retail Team, you will help maintain high standards across the retail operation while contributing to a positive experience for everyone who uses our services.

About You

The successful candidates will have previous experience of working independently in a customer facing retail environment and have a flexible approach to working hours.

You will be highly reliable, capable of working with minimal supervision while delivering a friendly, first-rate customer service experience. You will be well organised, able to prioritise tasks effectively, and remain calm and efficient during busy periods. A proactive approach and strong attention to detail will be essential in helping to maintain high standards across the retail operation.

There are two positions which are offered on a permanent, part-time 20 hours per week contract working for 30 weeks per year. The roles follow the example working patterns below:

Position 1

Monday, Wednesday and Friday: 6:00pm to 9:00pm, Thursday: 10:00am to 1:30pmAlternate weekends: Saturday: 1:00pm to 7:00pm, Sunday: 10:00am to 5:00pm.

Position 2

Tuesday and Thursday: 6:00pm to 9:00pm, Monday: 10:00am to 1:30pm, Wednesday: 10:00am to 2:00pmAlternate weekends: Saturday: 1:00pm to 7:00pm, Sunday: 10:00am to 5:00pm

For full details of the skills/experience required, please see the job description above.

Contact [e-mail] with any questions about the vacancy or to request an informal discussion before applying.

The closing date for the position is Sunday 1 November 2026.

About Us

Falmouth Exeter Plus manages and delivers services at Falmouth, Penryn and Truro Campuses on behalf of Falmouth University and the University of Exeter. Working closely with the Falmouth & Exeter Students' Union (The SU) and the wider, universities partnership we support Higher Education learning and living, ensuring that the interests of all campus users are at the heart of everything we do.

It is a fast moving environment where agility and a positive approach to change and enhancement are central to our progress. Our mission is 'to deliver world-class shared professional services to help our partners achieve their global ambitions’.

As an employer of choice we can offer the successful candidate for this role a range of benefits, including:

• -Employer Pension Contribution up to 10%
• - 26 days + 8 days bank holiday
• - Life Assurance
• - Subsidised Sports Centre Membership (Gym & Fitness Classes)
• - Enhanced Maternity/Paternity Pay
• - Cycle Scheme &
• Home & Tech Scheme
• - Vivup Lifestyle Discounts

Alongside these benefits we offer a first class working environment across our campuses with all the facilities you would expect from working across two leading Universities.

Falmouth Exeter Plus welcomes and encourages job applications from people of all identities and backgrounds, particularly those under-represented and/or marginalised, as it is important we have a diverse range of candidates to consider.