Retail Assistant

Holland & Barrett International Limited; Newbury; On-site; Full time

Job summary

Join a leading health and wellness retailer as a Retail Assistant in Newbury. This entry-level position offers a chance to develop customer service skills and become a qualified advisor in various product areas. Enjoy a supportive environment and benefits including a colleague discount and annual leave.

Benefits

25% colleague discount

28-days annual leave pro rata

Qualifications

• Entry-level role, prior retail experience not required.
• Ability to work well within a team and a consultative approach to customers.

Responsibilities

• Act as a health and wellness ambassador and maintain high store standards.
• Deliver world-class customer service and complete retail operational training.

Skills

Teamwork

Customer Service

Positive Attitude

Compassionate Approach

Basic IT Skills

Job description

Job Description

Job Type: Permanent

Store Location: North Brook Road, Newbury

Hours: 10 hours per week

Salary: £12.65 per hour, 25% colleague discount, 28-days annual leave pro rata

THE JOB

Are you passionate about customer service? Keen to build a career with the largest UK Health and Wellness Retailer?

Our Retail Assistants are the central point of our customer contact and are paramount to our business's success. You'll act as a health and wellness ambassador, maintain high store standards, and deliver world-class customer service.

You will complete our industry-leading retail operational training to become Qualified to Advise across our range of products. You can also specialise in areas such as sport, nutrition, and beauty.

Our products often sell quickly, but sometimes they need a helping hand. We offer colleague incentives around key items to encourage promotion.

THE PERSON

As an entry-level role, prior retail experience is not required. We ask that you have:

• The ability to work well within a team
• A compassionate and consultative approach to customers
• A positive attitude and driven nature
• A passion and enthusiasm for our products
• Basic IT skills to use in-store technology

We are passionate about helping every colleague thrive across all dimensions of wellbeing. We are committed to a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and celebrate all colleagues' unique backgrounds, experiences, and cultures.

Wellness begins with you. Start your journey today.

THE COMPANY

At Holland & Barrett (H&B), we aim to empower everyone to live healthier, happier lives. With over 150 years of experience, we are a trusted international brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received. Please apply as soon as possible to avoid disappointment.

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