Retail Assistant

Screwfix Direct Ltd.; Malvern; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic and supportive team as a Retail Assistant, where customer satisfaction is at the heart of everything we do. This role offers an exciting opportunity to engage with customers, assist with their needs, and maintain high standards in the store. With excellent training programs and a focus on work-life balance, you’ll thrive in a fun and collaborative environment. Enjoy competitive pay, generous annual leave, and a range of perks including discounts and a robust pension scheme. If you’re friendly, reliable, and eager to learn, this is the perfect opportunity to kickstart your career in retail.

Benefits

28 days annual leave

Company pension scheme

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Company share save schemes

Excellent training and ongoing development

Qualifications

• Great at giving service with a positive, can-do attitude.
• Willing to learn; no retail experience needed.

Responsibilities

• Welcome customers, understand their needs, and guide them.
• Assist with deliveries and maintain product stock.
• Work as part of a team that takes pride in the store.

Skills

Customer Service

Communication

Flexibility

Reliability

Enthusiasm

Job description

Overview

You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Opening hours:

Monday - Friday (7am to 8pm)

Saturday (7am to 6pm)

Sunday (9am to 4pm)

Responsibilities

WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them.
• Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders, and keeping standards high.
• Part of the team – you’ll join a team who take pride in their store, work together, and have lots of fun along the way!

Qualifications

YOU ARE…

• Amazing at giving great service, with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn; you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest, and enthusiastic!

WHAT’S IN IT FOR ME?

• Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
• We offer a competitive salary.
• 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
• Award-winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover.
• 20% discount with Screwfix and B&Q.
• Discounted healthcare.
• Company share save schemes.
• Excellent training and ongoing development; we’ll also help you be the best you can be.

Apply now! – Upload your CV and complete your application.

Please note, this advert may close early if the appropriate number of applications has been reached.