Retail Assistant

WSH Group; Lurgan, Portadown; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

28 days holiday

Birthday off

Pension and life insurance

Free meals on shift

Training opportunities

Apprenticeships

Cycle to work

Employee assistance

Job summary

BaxterStorey is seeking a Retail Assistant to deliver exceptional hospitality experiences in a collaborative team. You will greet customers, ensure top service standards and maintain an engaging, friendly environment across shifts.

We offer ongoing training and development, a supportive workplace culture, and a strong emphasis on work-life balance. This role welcomes applicants from diverse backgrounds and encourages growth within the company.

Qualifications

• Customer service experience required with personal care towards customers.
• Energetic and talkative personalities with strong communication skills.
• Good multitasking and organizational abilities are essential.
• Reliable team player who collaborates well with others.

Responsibilities

• Provide genuine hospitality and impeccable service to customers.
• Work collaboratively with the team to deliver exceptional experiences.
• Maintain a friendly, professional, and efficient service standard.

Skills

Customer service

Multitasking

Organization

Teamwork

Communication

Job description

Working Pattern: Full Time, Monday To Friday

• 28 Days holiday including bank holidays
• Plus your birthday off
• 24 week’s enhanced maternity leave
• Secondary carerleave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our HAPI app; high street shops, holidays & cinema
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Retail Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a Retail Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

Qualifications

What would we like from our Retail Assistant?

Customer Service experience - This is our most important requirement. Our attitude towards customer service can vary greatly from other places. We require professional approach with a personal care towards our customers. The use of customers names and certain amount of communication (when possible) is required from the team members in order to provide mental break for our customers.

We are looking for people with energetic and talkative personalities who possess strong communicative skills.

Multitasking - you need to able to perform the working tasks while paying attention to customers. Ignoring customers or ignoring the task at hand for the sake of the other will not work.

Good organisation skills.

Reliable and able to work well within our team.

Dealing with customers

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.