Retail Assistant

Citizens of Humanity; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A luxury retail brand in London seeks a full-time Sales Associate to exceed sales targets and provide exceptional customer service. The ideal candidate will be energetic and enthusiastic with retail experience, effective communication skills, and a positive approach. This role includes stock management and building lasting client relationships. Benefits include a competitive salary above the London Living Wage, commission structure, 26 paid holiday days, and private health care.

Benefits

Paid above London Living Wage

Generous commission structure

26 paid holiday days plus Bank Holidays

Pension scheme

Private Health Care

Generous yearly allowance

Qualifications

• Previous retail experience or relevant customer-related experience preferred.
• Proven track record in achieving sales results.
• Strong communication skills with excellent customer service.

Responsibilities

• Exceed retail sales targets weekly, monthly, and seasonally.
• Provide exceptional service and build long-term relations with clients.
• Manage stock including stock takes, deliveries, and visual merchandising.

Skills

Customer service

Sales

Communication

Stock management

Job description

We are looking to expand our retail team at Citizens of Humanity & Agolde, with our key account partners in London, UK – Selfridges, Harrods and Harvey Nichols.

The position is Full Time, five days per week and will include weekend shifts.

The ideal candidate will be energetic, enthusiastic and have a drive for sales with exceptional customer service skills, all through excellent communication and a positive approach within a luxury and fast-paced environment.

Our Retail team are our brand ambassadors and must be effective in promoting the brand in stores effectively whilst building lasting relationships with clients.

The Sales Associate will be responsible for the following:

• Exceeding retail sales targets, weekly, monthly and seasonally.
• Provide exceptional service to clients by sharing product knowledge and creating a memorable in-store experience, as well as building long-term relations with clients
• Excite and motivate colleagues in your department through training sessions and sharing your expert brand knowledge.
• Stock management including stock takes, deliveries, visual merchandising and replenishment.

The ideal candidate:

• Previous retail experience or relevant customer related experience preferred.
• Proven track record in achieving sales results.
• Available to work retail hours including, weekends and bank holidays.
• Strong communication skills with excellent customer service
• Ability to work with a diverse client base.
• Capability to work in a fast-paced, changing environment and willing to adapt

The Benefits:

• The salary is paid over the London Living Wage and includes a generous commission structure.
• 26 days paid holiday days plus Bank Holidays.
• Pension scheme and Private Health Care.
• Generous yearly allowance.