Retail Assistant

Artisan People Group; London; On-site; GBP 22,000 - 26,000; Full time

Job summary

Join Artisan People Group as a Retail Assistant at The British Museum, one of the UK's iconic cultural institutions. In this vibrant role, you'll deliver exceptional customer service, maintain an inviting retail environment, and drive sales, all while interacting with diverse visitors. Candidates with at least 2 years of retail experience and a proactive attitude are encouraged to apply for this full-time temporary position.

Qualifications

• Minimum 2 years’ experience in retail sales and customer service.
• Must have a valid DBS certificate.
• Fully available across July and August.

Responsibilities

• Deliver outstanding customer service across various retail outlets.
• Process transactions using EPOS till systems.
• Maintain a clean and organised shop floor.

Skills

Customer service

Communication

Proactive mindset

Numerically confident

Job description

This range is provided by Artisan People Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Step into a vibrant, visitor-focused Retail Assistant role within one of the UK’s most iconic cultural institutions, The British Museum.

The Role

We’re seeking enthusiastic and experienced Retail Assistants to join the team on a full-time, temporary basis for a minimum of 6 months. You’ll play a key part in shaping the visitor experience, driving sales and ensuring the shop floor remains welcoming and well-presented at all times.

Key responsibilities include:

• Delivering outstanding customer service across various Museum retail outlets
• Processing transactions using EPOS till systems (cash and card)
• Maintaining a clean and organised shop floor
• Supporting stock replenishment and general shop duties
• Communicating effectively with customers and colleagues
• Maintaining a calm, positive attitude in a high-footfall environment
• Rolling rota: 4 days on, 2 off
• Full-time hours vary, including weekends and late Fridays
• One full weekend off per month

About You

You’re a natural communicator, confident in high-volume retail settings, and genuinely enjoy connecting with customers from all walks of life. Your drive, resilience and warm personality help create a standout shopping experience that keeps people coming back.

• Minimum 2 years’ experience in retail sales and customer service
• Able to work efficiently under pressure with a proactive mindset
• Numerically confident and comfortable using till systems
• Must have a valid DBS certificate
• Fully available across July and August

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Temporary

Job function

• Job function

  Customer Service and Sales

• Industries

  Museums, Historical Sites, and Zoos and Museums

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