Retail Assistant

TN United Kingdom; Ilkley; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in health and wellness is seeking passionate individuals to join their team as Retail Assistants. In this entry-level role, you will be the face of the brand, delivering exceptional customer service while promoting a diverse range of health and wellness products. With comprehensive training and opportunities to specialize in areas like nutrition and beauty, you'll be empowered to make a real difference in customers' lives. Join a company committed to inclusivity and wellbeing, and embark on a fulfilling career path in the thriving retail sector.

Qualifications

• Ability to work well within a team.
• Compassionate and consultative approach to customers.
• Basic IT skills to use in-store technology.

Responsibilities

• Act as a health and wellness ambassador.
• Maintain high store standards and deliver world-class customer service.
• Complete retail operational training to become Qualified to Advise.

Skills

Teamwork

Customer Service

Compassionate Approach

Positive Attitude

Basic IT Skills

Job description

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Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer?

Then look no further

Our Retail Assistants are the central point of our customer contact and paramount in our business's success. You'll act as a health and wellness ambassador while maintaining high store standards and delivering world-class customer service.

You'll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products. You can also specialise in areas of interest such as sport, nutrition, and beauty.

Our products often fly off the shelves, but sometimes they need a helping hand. We offer monthly colleague incentives around key items to encourage promotion.

THE PERSON

As an entry-level role, prior retail experience is not required. While advantageous, we mainly ask that you have:

• The ability to work well within a team.
• A compassionate and consultative approach to customers.
• A positive attitude and driven nature.
• A passion and enthusiasm for our products.
• Basic IT skills to use the in-store technology.

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures — I am me, we are H&B.

Wellness begins with you. Start your journey today.

THE COMPANY

At Holland & Barrett (H&B), we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.