Retail Assistant

Screwfix Direct Ltd.; Heysham; On-site; GBP 20,000 - 24,000; Full time

Job summary

Join a forward-thinking company as a Retail Assistant, where you’ll be at the heart of customer service. This role involves welcoming customers, guiding them to the right products, and ensuring the store runs smoothly. With a supportive team and excellent training programs, you’ll have the opportunity to grow in your career. Enjoy a competitive salary, generous annual leave, and various perks, including discounts and a strong pension scheme. If you’re enthusiastic, reliable, and ready to learn, this could be the perfect role for you!

Benefits

28 days annual leave

Company pension scheme

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Company share save schemes

Excellent training and development

Qualifications

• Great at providing customer service with a positive attitude.
• Willing to learn and work hard with no prior retail experience needed.

Responsibilities

• Welcome customers, understand their needs, and guide them to products.
• Assist with deliveries, maintain stock, and keep store standards high.
• Work as part of a team, taking pride in the store and having fun.

Skills

Customer Service

Communication

Teamwork

Flexibility

Reliability

Enthusiasm

Job description

Overview

You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!

Opening hours:

Monday - Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)

Responsibilities

WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them.
• Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders, and keeping standards high.
• Part of the team – you’ll join a team who take pride in their store, work together, and have lots of fun along the way!

Qualifications

YOU ARE…

• Amazing at giving great service, with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest, and enthusiastic!

WHAT’S IN IT FOR ME?

• Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
• We offer a competitive salary.
• 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
• Award-winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover.
• 20% discount with Screwfix and B&Q.
• Discounted healthcare.
• Company share save schemes.
• Excellent training and ongoing development; we’ll also help you be the best you can be.

Apply now! – Upload your CV and complete your application.

Please note, this advert may close early if the appropriate number of applications has been reached.