Retail Assistant

TN United Kingdom; Hexham; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join a leading health and wellness retailer as a Retail Assistant. You'll be the face of the store, providing exceptional customer service and maintaining high standards. With comprehensive training, you'll become qualified to advise customers on a wide range of products, specializing in areas like sport, nutrition, and beauty. This entry-level role offers the chance to thrive in a supportive and inclusive environment.

Benefits

Monthly colleague incentives

Qualifications

• Entry-level role, prior retail experience not required.
• Ability to work well within a team and consultative approach to customers.

Responsibilities

• Act as a health and wellness ambassador.
• Maintain high store standards and deliver world-class customer service.
• Complete retail operational training to become Qualified to Advise.

Skills

Teamwork

Customer Service

Positive Attitude

Compassion

Basic IT Skills

Job description

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Are you passionate about customer service? Keen to build a career with the largest UK Health and Wellness Retailer?

Then look no further!

Our Retail Assistants are the central point of our customer contact and are paramount to our business's success. You'll act as a health and wellness ambassador, maintaining high store standards and delivering world-class customer service.

You'll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products. You can also specialise in areas of interest such as sport, nutrition, and beauty.

Our products often fly off the shelves, but sometimes they need a helping hand. We offer monthly colleague incentives around key items to encourage promotion.

THE PERSON

As an entry-level role, prior retail experience isn't required, but it is advantageous. We ask that you have:

• The ability to work well within a team.
• A compassionate and consultative approach to customers.
• A positive attitude and driven nature.
• A passion and enthusiasm for our products.
• Basic IT skills to use in-store technology.

We're passionate about helping every colleague thrive across all dimensions of wellbeing. We are committed to a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and celebrate all our colleagues' unique experiences, backgrounds, identities, and cultures — I am me, we are H&B.

Wellness begins with you. Start your journey today.

THE COMPANY

At Holland & Barrett (H&B), we want to empower everyone to live healthier, happier lives. With over 150 years of experience, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.