Retail Assistant

HOLLAND AND BARRETT; Haverhill; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join Holland and Barrett as a Retail Assistant, where you'll play a crucial role in customer service and store operations. As part of the largest health and wellness retailer in Europe, you'll receive comprehensive training and the opportunity to specialize in areas like sport, nutrition, and beauty. This entry-level position requires enthusiasm for our products and a positive, team-oriented attitude, with flexible hours and a supportive workplace culture.

Benefits

25% colleague discount

28-days annual leave pro rata

Qualifications

• Ability to work well within a team.
• Compassionate and consultative approach to customers.
• Positive attitude and driven nature.
• Passion for health and wellness products.
• Basic IT skills for in-store technology.

Responsibilities

• Act as a health and wellness ambassador for customers.
• Maintain high store standards and deliver customer service.
• Complete operational training to become qualified in product advice.

Skills

Teamwork

Customer Service

Compassion

Positive Attitude

Basic IT Skills

Job description

Job Type: Permanent

Store Location: High Street, Haverhill

Hours: 10 hours per week

Salary: £12.65 per hour, 25% colleague discount, 28-days annual leave pro rata

THE JOB

Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer?

Then look no further...

Our Retail Assistants are the central point of our customer contact and paramount in our business's success, you'll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service.

You'll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products, you can also specialise in areas of interest to you such as sport, nutrition, and beauty.

Our products often fly off the shelves but sometimes they need a helping hand, we sometimes offer colleague incentives around key items to encourage promotion.

THE PERSON

As an entry level role, we don't require prior retail experience whilst advantageous we just ask that you have:

• The ability to work well within a team.
• A compassionate and consultative approach to customers
• A positive attitude and driven nature
• A passion and enthusiasm for our products
• Basic IT skills to use the in-store technology.

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B.

Wellness begins with you, start your journey today.

THE COMPANY

At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.

#DNI