Retail Assistant

China-Britain Business Council; Folkestone and Hythe District, Cleveleys; On-site; GBP 60,000 - 80,000; Part time

Job summary

Join a leading health and wellness retailer as a Retail Assistant, where you will be the face of customer service, providing support and guidance to customers. This entry-level position offers comprehensive training and the opportunity to specialize in various product areas. With a commitment to inclusivity and wellbeing, this role allows you to be part of a diverse team that values your unique contributions. Enjoy a flexible schedule with the potential for overtime, and take the first step in your career with a company that empowers you to thrive.

Benefits

25% Colleague Discount

28 Days Annual Leave Pro Rata

Qualifications

• Entry-level role requiring no prior retail experience.
• Ability to work well in a team and a positive attitude.

Responsibilities

• Act as a health and wellness ambassador.
• Deliver world-class customer service and maintain store standards.

Skills

Teamwork

Customer Service

Compassionate Approach

Positive Attitude

Basic IT Skills

Job description

Job Details

Flexible - weekdays, with overtime available

Store Location: Victoria Road West, Thornton

Hours: 10 hours per week

Salary: £12.65 per hour, 25% colleague discount, 28-days annual leave pro rata

The Job

Are you passionate about customer service? Keen to build a career with the largest UK Health and Wellness Retailer?

Our Retail Assistants are the central point of our customer contact and are key to our business's success. You will act as a health and wellness ambassador, maintaining high store standards and delivering world-class customer service.

You'll undergo our industry-leading retail operational training to become Qualified to Advise across our extensive product range. You can also specialise in areas such as sport, nutrition, and beauty.

Our products often sell quickly, but sometimes they need a helping hand. We occasionally offer colleague incentives around key items to encourage promotion.

The Person

As an entry-level role, prior retail experience is not required. We ask that you have:

• The ability to work well within a team
• A compassionate and consultative approach to customers
• A positive attitude and driven nature
• A passion and enthusiasm for our products
• Basic IT skills to use in-store technology

We are committed to helping every colleague thrive across all dimensions of wellbeing and to fostering a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we celebrate all colleagues' unique experiences, backgrounds, identities, and cultures — I am me, we are H&B.

Wellness begins with you. Start your journey today.

The Company

At Holland & Barrett (H&B), we aim to empower everyone to live healthier, happier lives. With over 150 years of experience, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our goal is to become the world's most trusted wellness partner, chosen by over 100 million people globally.

Note: Vacancies may close once sufficient applications are received. Please apply promptly to avoid disappointment.