Retail Assistant

Screwfix Direct Ltd.; Exeter; On-site; GBP 20,000 - 25,000; Full time

Job summary

An established industry player is seeking enthusiastic Retail Assistants to enhance customer experience. In this role, you'll be the first point of contact, welcoming customers and helping them find what they need. You'll enjoy a vibrant team atmosphere while maintaining high store standards and assisting with stock management. With excellent training and varied shifts, this position offers a great work-life balance and opportunities for personal growth. Join a supportive team that values hard work and dedication, and enjoy benefits like generous annual leave and a competitive salary.

Benefits

28 days annual leave

Company pension scheme

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Company share save schemes

Excellent training and development

Qualifications

• Exceptional customer service skills with a positive approach.
• Great communication and teamwork abilities.

Responsibilities

• Welcome customers and guide them to the right products.
• Assist with deliveries and maintain product stock.
• Work as part of a team to ensure store standards.

Skills

Customer Service

Communication Skills

Teamwork

Flexibility

Reliability

Willingness to Learn

Job description

Overview

You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!

Opening hours:

Monday - Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)

Responsibilities

WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them.
• Warehouse standards – you’ll assist with deliveries, maintain product stock, collect customer orders, and keep standards high.
• Part of the team – you’ll join a team that takes pride in their store, works together, and has lots of fun along the way!

Qualifications

YOU ARE…

• Amazing at giving great service, with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn; you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest, and enthusiastic!

WHAT’S IN IT FOR ME?

• Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
• We offer a competitive salary.
• 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
• Award-winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover.
• 20% discount with Screwfix and B&Q.
• Discounted healthcare.
• Company share save schemes.
• Excellent training and ongoing development; we’ll also help you be the best you can be.

Apply now! – Upload your CV and complete your application.

Please note, this advert may close early if the appropriate number of applications has been reached.

*Our hourly rates may include a location allowance which is reviewed annually and may change.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

If you require any additional support or adjustments to help you make an application, please contact us at [e-mail].