Retail Assistant

Resource Recruitment; England; On-site; GBP 23,000; Full time

Job summary

A leading retail company in Poole is seeking a Retail Assistant. The role involves delivering excellent customer service, managing transactions, and maintaining stock. Ideal candidates will have previous retail experience and strong customer service skills. This permanent position is for 36 hours per week with a salary of £12.24 per hour.

Qualifications

• Previous experience working in a customer-facing retail role is required.
• Superb attendance and punctuality are essential.
• A can-do attitude and willingness to go the extra mile for customers are needed.

Responsibilities

• Deliver excellent customer service to customers.
• Resolve customer issues and meet their needs.
• Price stock correctly and merchandise according to company procedure.
• Inform customers about product promotions.
• Assist with unloading deliveries and storaging of stock.
• Operate till and manage cash transactions.
• Provide detailed product knowledge to customers.
• Replenish stock as necessary.

Skills

Excellent customer service skills

Ability to work independently

Reliability

Flexibility

Team player

Job description

Overview

Retail Assistant – Poole, Dorset (nr fleetsbridge). Permanent position. Salary: £12.24 per hour / £440.64 per week / £22,913.28 per annum. Hours: 36 hours per week.

An exciting opportunity has arisen for a friendly Retail Advisor to work with a leading company who design and supply interior products to both the B2C & B2B market. Reporting to the Customer Service Manager and Customer Service Supervisor, you will play an important part in delivering excellent customer service and ensuring the shop is kept presentable.

Key responsibilities

• Being dedicated to delivering excellent customer service
• Dealing with customer needs and resolving any issues
• Pricing stock correctly and merchandising in line with Company procedure
• Making customers aware of product promotions and offers
• Assisting with unloading of deliveries and storage of stock
• Operating till, accept payment by cash, credit and debit card, cashing up
• Product Knowledge-Providing detailed information about our products to customers
• Replenishing Stock

The successful applicant will possess

• Ability to work independently and as part of a team
• Hardworking and reliable
• Superb attendance and punctuality
• A can-do attitude and excellent customer service skills
• The willingness to go the extra mile for customers
• The ability to be flexible
• Previous experience working in a customer facing / retail role

Details

• Work location: Poole, Dorset
• Job Type: Permanent
• Hours: 36 hours per week
• Schedule: Sunday 9.45am - 4.15pm; Monday 8.30am - 5.15pm; Wednesday 8.30am - 5.15pm; Thursday 8.30am - 5.15pm; Friday 8.30am - 4.15pm

How to apply

For more information about this opportunity please contact our Recruitment Team or send your CV. If you do not hear back within a few days, please assume that your application has not been successful at this stage. We will review any applications and may contact you about other suitable roles.

Equal opportunities

Resource Recruitment is an equal opportunities employer and is committed to a policy of treating all its employees and job applicants equally. It is the policy of the Company to take all reasonable steps to ensure that each applicant is assessed only on the basis of their qualifications, skills and abilities to perform the relevant duties without prejudice in regards to background, religion, ethnicity, age, sexual orientation, disability or gender.

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