Retail Assistant

Screwfix Direct; Clyne; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme (Kingfisher)

Life cover

Employee discount (Screwfix & B&Q)

Healthcare

Share save schemes

Training and development

Job summary

Screwfix Direct is hiring a Retail Assistant to be at the heart of our store operations in the UK. You’ll welcome customers, understand their needs, and guide them to the right products, helping ensure a smooth shopping experience.

You’ll assist with deliveries, stock control, and order picking while contributing to a positive team environment and learning through extensive training. No prior retail experience is required; a friendly, flexible attitude and eagerness to learn are valued.

Qualifications

• Customer-facing communication and service experience.
• Ability to work in a team and support colleagues.
• Friendly, flexible and reliable with a positive attitude.
• Great communicator who helps customers effectively.
• No prior retail experience required; willingness to learn.

Responsibilities

• Host - you'll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards - you'll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team - you'll join a team who take pride in their store, work together and have lots of fun along the way!
• Prepared to work hard and make the most of our training
• A great communicator who loves to help people
• Willing to learn, you don't need retail experience to succeed
• Friendly, flexible, reliable, honest and enthusiastic! From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores - and that's not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.
• Joining Screwfix means joining a growing team - full of support, opportunities, and fun!

Skills

Customer service

Team player

Communication

Friendly

Flexible

Tools

POS knowledge

Job description

You'll be at the core of Screwfix, making sure our customers are the heart of everything we do. You'll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you'll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you'll be on the right track for a promising career with us! Opening hours: Monday - Friday (7am to 8pm) Saturday (7am to 6pm) Sunday (9am to 4pm) Responsibilities: WHAT'S IT LIKE TO BE A RETAIL ASSISTANT?

• Host - you'll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards - you'll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team - you'll join a team who take pride in their store, work together and have lots of fun along the way!
  Amazing at giving great service, with a positive can-do, no-nonsense approach
• Prepared to work hard and make the most of our training
• A great communicator who loves to help people
• Willing to learn, you don't need retail experience to succeed
• Friendly, flexible, reliable, honest and enthusiastic!
  From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores - and that's not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.
  Joining Screwfix means joining a growing team - full of support, opportunities, and fun!
• We offer a competitive salary
• 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
• Award-winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover
• 20% discount with Screwfix and B&Q
• Discounted healthcare
• Company share save schemes
• Excellent training and ongoing development, we'll also help you be the best you can be.