Retail Assistant

Bravissimo Ltd; Birmingham; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading lingerie retailer in Birmingham seeks a Retail Assistant to provide exceptional customer service and support in a dynamic store environment. The role involves assisting customers with fitting experiences, managing store stock, and operating the till system. Successful applicants will join a supportive team and receive comprehensive training. This position offers flexible hours with a starting salary of £12.21, increasing after probation.

Benefits

Up to 25 days holiday

50% discount on full priced items

Healthcare Cash Plan

Employer pension contributions up to 6%

Access to discounts at various retailers

Qualifications

• Passion for delivering an amazing customer experience.
• Eagerness to learn and develop.
• Ability to work flexible hours.

Responsibilities

• Provide fitting experience to customers.
• Manage stock on the shop floor.
• Operate the till system.

Skills

Customer service

Team collaboration

Empathy

Growth mindset

Adaptability

Job description

Working with Bravissimo as a Retail Assistant is a job like no other! Every day, you will inspire women to feel amazing, creating a fantastic experience for our customers from the moment they walk into the store. Your role will be extremely varied and you should enjoy being part of a team that is dedicated to giving our customers fantastic service in a fast-paced, dynamic environment. You should genuinely love going the extra mile to help others. As a Retail Assistant, your role will involve providing our 'feel good' fitting experience to customers, giving them real insight into their size and the styles that fit and flatter them. You will also manage stock, both on the shop floor and behind the scenes, as well as operating the till system.

• You'll have an affinity with our purpose and brand, with a passion for our culture and our commercial success, now and in the future.
• You'll be confident in working in a fast-paced and dynamic environment.
• You'll have a growth mindset and proactive approach to self-development.
• You'll have the ability to work collaboratively with the whole shop team.
• You are open, honest and have integrity.
• You are people oriented, can show empathy, and enjoy interacting with a diverse range of people.
• You enjoy what you do and elevate the shop environment, through a positive attitude daily.
Previous experience in retail, or in the lingerie industry is not needed as we will give you all the training you need. What is more important is having a real passion for delivering an amazing customer experience and an eagerness to learn!

2 x 10 hours per week contracts, fixed term contract in our Birmingham Shop Salary: Starting rate £12.21, moving to £12.40 after passing a 3 month probation
• We are looking for flexibility regarding working hours, e.g. available to work weekdays as well as weekends
Store Opening Hours Monday - Friday 10am - 6pm Saturday 9.30am - 6pm Sunday 11am - 5pm Bank Holidays 10am - 5pm About Bravissimo Owned by Wacoal, Bravissimo is an award-winning multi-channel retailer who provide lingerie, swimwear and nightwear for women who wear a D to L cup. We have 25 shops in the UK, along with a well-established ecommerce operation. Since being founded in 1995 our purpose has remained the same; to inspire our customers to feel confident and uplifted, offering an amazing choice of beautiful styles and colours. We want our customers to feel celebrated, to feel like they belong and that Bravissimo is their place that they want to shout about! Bravissimo Benefits
• Up to 25 days holiday
• The opportunity to buy up to 5 additional days holiday each year
• Access to free and confidential 24/7 employee support from Retail Trust
• 50% discount on full priced items for you, your family & friends, up to a limit
• Healthcare Cash Plan for you and up to 4 children through Medicash
• Employer pension contributions up to 6% (depending on length of service)
• Life Assurance
• Great training and learning resources
• Long service awards after 5 years' service
• Access to new and upcoming products, with the opportunity to provide feedback
• Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash